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200 14$aThe librarian as information consultant$b[electronic resource] $etransforming reference for the Information Age /$fSarah Anne Murphy
210   $aChicago $cAmerican Library Association$d2011
215   $a1 online resource (121 p.)
300   $aDescription based upon print version of record.
311   $a0-8389-1086-6 
320   $aIncludes bibliographical references and index.
327   $aThe library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement.
330   $aMurphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book.
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606   $aInformation consultants
606   $aReference librarians$xEffect of technological innovations on
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