LEADER 02731nam 2200625 450 001 9910791203303321 005 20230126205306.0 010 $a0-85725-996-2 010 $a0-85725-997-0 035 $a(CKB)2550000001227662 035 $a(EBL)880818 035 $a(SSID)ssj0001145981 035 $a(PQKBManifestationID)12402859 035 $a(PQKBTitleCode)TC0001145981 035 $a(PQKBWorkID)11124097 035 $a(PQKB)10431428 035 $a(MiAaPQ)EBC880818 035 $a(OCoLC)1183030110 035 $a(FlNmELB)ELB130898 035 $a(EXLCZ)992550000001227662 100 $a20150512d2012 uy| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aImproving personal and organisational performance in social work /$fJane Holroyd 210 1$aLos Angeles :$cSAGE,$d2012. 215 $a1 online resource (169 p.) 225 1 $aPost-qualifying social work 300 $a"Leadership and management handbooks"--Cover. 311 $a0-85725-995-4 311 $a1-4462-5674-X 320 $aIncludes bibliographical references and index. 327 $aCover; Contents; List of figures; List of tables; List of activities; Foreword; About the author; Acknowledgements; Introduction; Part 1 - Understanding thoughts and behaviours; Section 1 Starting with self; Section 2 How to understand our thoughts; Section 3 The process of behaviour; Section 4 Creating positive mind solutions; Section 5 Representational systems and words; Section 6 Anchoring; Part 2 Becoming an exquisite communicator; Section 7 Understanding communication; Section 8 Advanced questioning skills model; Part 3 Effective influencing and motivating others 327 $aSection 9 Persuasive languageSection 10 Motivational language; Part 4 Leading self; Section 11 Understanding and enhancing thought processes; Section 12 Reframing; Section 13 Setting well-formed outcomes; Appendix; References; Suggested further reading; Index 330 $aAn introduction to performance management for social workers 410 0$aPost-qualifying social work practice. 606 $aSocial service$xPractice 606 $aSocial work administration 606 $aSocial workers 606 $aAchievement motivation 615 0$aSocial service$xPractice. 615 0$aSocial work administration. 615 0$aSocial workers. 615 0$aAchievement motivation. 676 $a361.32 700 $aHolroyd$b Jane$01520144 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910791203303321 996 $aImproving personal and organisational performance in social work$93758669 997 $aUNINA