LEADER 02956nam 2200565 a 450 001 9910791077803321 005 20230711234153.0 010 $a1-4833-2589-X 010 $a1-4522-5326-9 035 $a(CKB)2550000001194131 035 $a(EBL)1598357 035 $a(MiAaPQ)EBC1598357 035 $a(OCoLC)1007859028 035 $a(StDuBDS)EDZ0000159385 035 $a(EXLCZ)992550000001194131 100 $a20130912h19921992 fy 0 101 0 $aeng 135 $aur||||||||||| 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 00$aHidden conflict in organizations $euncovering behind-the-scenes disputes /$fDeborah M. Kolb, Jean M. Bartunek, editors 210 1$aThousand Oaks, Calif. :$cSAGE,$d1992. 210 4$aŠ1992 215 $a1 online resource (ix, 241 pages) 225 1 $aSAGE focus editions ;$vv. 141 311 0 $a1-322-42140-4 311 0 $a0-8039-4161-7 320 $aIncludes bibliographical references and indexes. 327 $aCover; Contents; Preface; Chapter 1 - Introduction: The Dialectics of Disputing; Chapter 2 - Drinking Our Troubles Away: Managing Conflict in a British Police Agency; Chapter 3 - Women's Work: Peacemaking in Organizations; Chapter 4 - The Private Ordering of Professional Relations; Chapter 5 - The Role of Conflict in a Second Order Change Attempt; Chapter 6 - The Culture of Mediation: Private Understandings in the Context of Public Conflict; Chapter 7 - The Suppression of Gender Conflict in Organizations; Chapter 8 - Culture and Conflict: The Cultural Roots of Discord 327 $aChapter 9 - Bringing Conflict Out from behind the Scenes: Private, Informal, and Nonrational Dimensions of Conflict in OrganizationsAuthor Index; Subject Index; About the Authors 330 8 $aConflict is a persistent fact of organizational life. Much of it, however, rarely becomes public and instead is expressed 'behind the scenes' in such forms as avoidance, toleration, gossip, and vengence. This book takes examples from a number of organizational settings and makes the case that far from being an occasional occurrence, conflict is embedded in their very fabric. The authors go on to illustrate the frequency of conflict, show how conflicts are actually handled and suggest that these conflicts can be better managed for organizational effectiveness. 410 0$aSAGE Focus Editions 606 $aInterpersonal conflict 606 $aMediation 606 $aConflict management 606 $aOrganizational sociology 615 0$aInterpersonal conflict. 615 0$aMediation. 615 0$aConflict management. 615 0$aOrganizational sociology. 676 $a303.69 701 $aKolb$b Deborah M$0937975 701 $aBartunek$b Jean$01486450 801 0$bStDuBDS 801 1$bStDuBDS 906 $aBOOK 912 $a9910791077803321 996 $aHidden conflict in organizations$93716062 997 $aUNINA