LEADER 02188nam  2200481   450 
001 9910790911903321
005 20240102235742.0
010   $a0-12-800522-X
035   $a(CaSebORM)9780128003879
035   $a(MiAaPQ)EBC1682192
035   $a(CKB)2550000001280514
035   $a(EXLCZ)992550000001280514
100   $a20140515h2014||||  uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aBusiness process change $ea business process management guide for managers and process professionals /$fPaul Harmon ; foreword by Tom Davenport ; acquiring editor Andrea Dierna ; designer Russell Purdy
205   $a3rd edition.
210  1$aWaltham, Massachusetts :$cElsevier,$d2014.
210  4$d©2014
215   $a1 online resource (520 p.)
225 1 $aThe MK/OMG Press
300   $aDescription based upon print version of record.
311 0 $a9780128003879 (Paperback) 
320   $aIncludes bibliographical references at the end of each chapters and index.
330   $a"Business Process Change provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach."$cPublisher.
606   $acommerce électronique$9fre$2EUROVOC
606   $agestion d'entreprise$9fre$2EUROVOC
606   $amodèle d?entreprise$9fre$2EUROVOC
615  7$acommerce électronique.
615  7$agestion d'entreprise.
615  7$amodèle d?entreprise.
676   $a658.4/06
700   $aHarmon$b Paul$f1942-$027921
702   $aDavenport$b Tom
702   $aDierna$b Andrea
702   $aPurdy$b Russell
906   $aBOOK
912   $a9910790911903321
996   $aBusiness process change$93748751
997   $aUNINA