LEADER 05555nam 22007091 450 001 9910790886703321 005 20230803220326.0 010 $a1-118-76379-3 010 $a1-118-76382-3 035 $a(CKB)2550000001157283 035 $a(EBL)1517405 035 $a(OCoLC)862050592 035 $a(SSID)ssj0001165153 035 $a(PQKBManifestationID)11786856 035 $a(PQKBTitleCode)TC0001165153 035 $a(PQKBWorkID)11197899 035 $a(PQKB)10395346 035 $a(MiAaPQ)EBC1517405 035 $a(Au-PeEL)EBL1517405 035 $a(CaPaEBR)ebr10793748 035 $a(CaONFJC)MIL540326 035 $a(EXLCZ)992550000001157283 100 $a20131107h20142014 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aOptimizing organization design $ea proven approach to enhance financial performance, customer satisfaction and employee engagement /$fRonald G. Capelle 210 1$aSan Francisco :$cJossey Bass,$d[2014] 210 4$dİ2014 215 $a1 online resource (498 p.) 300 $aDescription based upon print version of record. 311 $a1-118-76373-4 311 $a1-306-09075-X 320 $aIncludes bibliographical references and index. 327 $aCover; Title Page; Copyright; Contents; List of Research Studies; Acknowledgments; Introduction; Chapter 1 Why Organization Design Matters; Employee Satisfaction; Customer Satisfaction; Financial Performance; Competitive Advantage; Significant Return on Investment; Foundation of Strategy Implementation; Foundation of Human Resources Management; Client Experience; Research Support; Special Topics; Understand the Strategy; Understand the Work; ''A Clear Organization Design Will Make Us Bureaucratic''; Conclusion; Chapter 2 Organization Design Assessment; Organization Systems Functioning Model 327 $aOrganization Systems Change ModelOrganization Alignment Model; Vertical Alignment of Positions; Time Span; Universal Pattern of Organization Strata; Manager-Direct Report Alignment; Determining Vertical Alignment; Special Topics; Job Grades Substituted for Reporting Levels; An Extra Layer Inserted for Career Planning; Arbitrary Removal of Management Layers; Span of Control; Stratum 1 Employees, Stratum 1 Supervisors, and Stratum 2 Managers; Organization Complexity and the Need for More Strata; Executive Assistant Return on Investment; Stratum 1 or Stratum 2?; Three-Level Teams 327 $aOne Manager, Two Positions in Two Different StrataOrganizations and Democracy; Work Levels Shifting; Conclusion; Functional Alignment of Positions; Special Topics; Co-CEOs; Position Titles; Core Functions for Today and Tomorrow; Missing Core Functions; Sales Challenges; Asset Management; Policy: A Critical Government Function; Information Technology Challenges; Outsourcing; Conclusion; Aligning Accountabilities and Authorities; Employee Accountabilities and Authorities; Manager Accountabilities and Authorities; Manager Once Removed Accountabilities and Authorities 327 $aSupervisor Accountabilities and AuthoritiesCross Functional Accountabilities and Authorities; Type of Work; Delegation of Work; Working across Organizations: A Better Alternative to Matrix Organization; Special Topics; Conclusion; Aligning People with Positions; Skilled Knowledge; Information Processing Capability; Application; Talent Pool Review; Special Topics; Conclusion; Aligning Deliverables; Organization Planning and Review Model; Special Topics; Conclusion; Aligning Tasks; Method; Outcomes; Conclusion; Organization Design Principles; Conclusion 327 $aChapter 3 Organization Design ImplementationObjectives of an Organization Design Implementation; Organization Design Implementation Components Model; Project Scope, Structure, and Process; Organization Design; Project Management; People Change Management; Consolidated Method; Organization Design Implementation Process Model; Initiation; Planning and Design; Implementation and Monitoring; Sustainment; Organization Design Implementation Principles; Cascading, Iterative Process; Education and Training/Real Work/Feedback; Natural Work Teams; Strengthening the Organization Design Implementation 327 $aInternal-External Team Approach 330 $a Optimizing Organization Design offers a comprehensive resource and valued guide for anyone interested in improving organization performance. The book presents an approach to optimizing organization design that is based on over 100 large scale projects and 23 research studies that have been completed by Capelle Associates over the past 25 years. In addition, the book includes insightful comments from executives on their success in using this approach. Capelle's research and client experience reveal that optimizing organization design leads to better financial performance, customer sat 606 $aBusiness enterprises$xFinance 606 $aBusiness planning 606 $aCustomer relations 606 $aEmployees$xAttitudes 606 $aOrganizational change 615 0$aBusiness enterprises$xFinance. 615 0$aBusiness planning. 615 0$aCustomer relations. 615 0$aEmployees$xAttitudes. 615 0$aOrganizational change. 676 $a658.4 700 $aCapelle$b Ronald G$01464987 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910790886703321 996 $aOptimizing organization design$93674811 997 $aUNINA