LEADER 02244oam 2200481 450 001 9910790886203321 005 20190911100038.0 010 $a0-85708-495-X 010 $a0-85708-494-1 035 $a(OCoLC)881831451 035 $a(MiFhGG)GVRL8FPW 035 $a(EXLCZ)992550000001157292 100 $a20130816d2014 uy 0 101 0 $aeng 135 $aurun|---uuuua 181 $ctxt 182 $cc 183 $acr 200 10$aTalk lean $eshorter meetings, quicker results, better relations /$fAlan H. Palmer ; on the basis of original ideas and a framework ("The Interactifs Discipline") conceived and developed by Philippe de Lapoyade ; with contributions from Clement Toulemonde 210 1$aChichester, West Sussex :$cCapstone,$d2014. 215 $a1 online resource (xii, 195 pages) 225 0 $aGale eBooks 300 $aIncludes index. 311 $a0-85708-497-6 311 $a1-306-09084-9 327 $aPreface -- Introduction -- What this book is about and who it's for -- We're all different : and all alike -- Straight to the point in less than a minute : talking lean at the start of meetings and conversations -- Straight-forward, straight away -- Begin at the end -- The interactifs discipline? : Schematic 1 -- The interactifs discipline? : Schematic 2 -- Acknowledgements -- About the author -- About interactifs -- Index. 330 $aThis book teaches businesspeople how to say difficult things and ask difficult questions in a way that is positive, effective, and comfortable for everyone involved. The reader will learn how to begin and end meetings and conversations in a way that is succinct, empathetic, and effective, while putting people in a positive and receptive frame of mind. 606 $aBusiness communication 606 $aCommunication 606 $aBusiness meetings 615 0$aBusiness communication. 615 0$aCommunication. 615 0$aBusiness meetings. 676 $a658.456 700 $aPalmer$b Alan H.$f1955-$01464983 702 $aLapoyade$b Philippe de 702 $aToulemonde$b Clement 801 0$bMiFhGG 801 1$bMiFhGG 906 $aBOOK 912 $a9910790886203321 996 $aTalk lean$93674806 997 $aUNINA