LEADER 01918nam 2200613 450 001 9910790786103321 005 20230126203649.0 010 $a1-4529-4038-X 035 $a(CKB)2550000001159815 035 $a(SSID)ssj0001040053 035 $a(PQKBManifestationID)11702390 035 $a(PQKBTitleCode)TC0001040053 035 $a(PQKBWorkID)10991522 035 $a(PQKB)11509567 035 $a(MiAaPQ)EBC1538767 035 $a(Au-PeEL)EBL1538767 035 $a(CaPaEBR)ebr10797186 035 $a(CaONFJC)MIL543020 035 $a(OCoLC)862746020 035 $a(EXLCZ)992550000001159815 100 $a20131122d2013 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aAnswer the call $evirtual migration in Indian call centers /$fAimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez 210 1$aMinneapolis :$cUniversity of Minnesota Press,$d[2013] 215 $a1 online resource (259 pages) 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a0-8166-8939-3 311 $a1-306-11769-0 320 $aIncludes bibliographical references and index. 606 $aCall center agents$zIndia 606 $aCall centers$xSocial aspects$zIndia 606 $aGroup identity$zIndia 606 $aIntercultural communication$zIndia 606 $aTransnationalism 615 0$aCall center agents 615 0$aCall centers$xSocial aspects 615 0$aGroup identity 615 0$aIntercultural communication 615 0$aTransnationalism. 676 $a381/.1420954 700 $aCarrillo Rowe$b Aimee$01491615 701 $aMalhotra$b Sheena$01491616 701 $aPerez$b Kim$f1962-$01491617 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910790786103321 996 $aAnswer the call$93713492 997 $aUNINA