LEADER 02905oam 2200457 450 001 9910790560003321 005 20190911100030.0 010 $a1-78402-343-4 010 $a0-12-401712-6 035 $a(OCoLC)868231708 035 $a(MiFhGG)GVRL8CTX 035 $a(EXLCZ)992550000001118410 100 $a20130730d2014 uy 0 101 0 $aeng 135 $aurun|---uuuua 181 $ctxt 182 $cc 183 $acr 200 10$aApplication administrators handbook $einstalling, updating and troubleshooting software /$fKelly C. Bourne 205 $a1st edition 210 1$aWaltham, MA :$cMorgan Kaufmann,$d2014. 215 $a1 online resource (xv, 598 pages) $cillustrations (some color) 225 0 $aGale eBooks 300 $aIncludes index. 311 $a0-12-398545-5 311 $a1-299-87499-1 320 $aIncludes bibliographical references and index. 327 $aOverview -- Design -- Architecture -- Features common to many applications -- Specifics about your application -- Taking (assuming?) responsibility for an application -- Change control -- Installing software -- Support software -- Updates and patches -- Supporting your application -- Disaster recover -- Handling problems with the application -- Repetitive activities -- Security -- The server -- Tuning -- The network -- Your organization -- The user's viewpoint -- The vendor -- The government gets involved -- System tools - common -- System tools - microsoft -- System tools - unix -- Tools you can or should develop -- Third party tools -- Troubleshooting tips -- Things to do in advance that pay off -- Things that will happen that you don't want to think about -- The end of days - decommissioning an application -- What every application administrator should know -- Education -- Parting advice, perhaps unsolicited. 330 $aAn application administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases, these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include enterprise resource planning (ERP), customer resource management (CRM), and point of sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX compliance tracking, budgeting, forecasting and training. In many cases, the organization is absolutely dependent that these 606 $aSoftware maintenance$vHandbooks, manuals, etc 606 $aSoftware engineering$xManagement$vHandbooks, manuals, etc 615 0$aSoftware maintenance 615 0$aSoftware engineering$xManagement 676 $a005.1/6 700 $aBourne$b Kelly C$01565825 801 0$bMiFhGG 801 1$bMiFhGG 906 $aBOOK 912 $a9910790560003321 996 $aApplication administrators handbook$93835854 997 $aUNINA