LEADER 04863nam 2200625 a 450 001 9910789732603321 005 20200520144314.0 010 $a0-8144-1772-8 035 $a(CKB)2670000000133717 035 $a(EBL)823483 035 $a(OCoLC)768121191 035 $a(SSID)ssj0000571331 035 $a(PQKBManifestationID)12208582 035 $a(PQKBTitleCode)TC0000571331 035 $a(PQKBWorkID)10611326 035 $a(PQKB)10077331 035 $a(Au-PeEL)EBL823483 035 $a(CaPaEBR)ebr10521979 035 $a(CaSebORM)9780814417713 035 $a(MiAaPQ)EBC823483 035 $a(EXLCZ)992670000000133717 100 $a20110623d2012 uy 0 101 0 $aeng 135 $aurunu||||| 181 $ctxt 182 $cc 183 $acr 200 10$aSupply chain excellence$b[electronic resource] $ea handbook for dramatic improvement using the SCOR model /$fPeter Bolstorff and Robert Rosenbaum 205 $a3rd ed. 210 $aNew York $cAmerican Management Association$d2012 215 $a1 online resource (305 p.) 225 0 $aBusiness logistics Supply chain excellence 300 $a"Adapted for use with SAP and Global Projects"--Cover. 311 $a0-8144-1771-X 320 $aIncludes bibliographical references and index. 327 $aContents; Preface; Acknowledgments; Introduction; Chapter 1 The Supply Chain Operations Reference Model; The Cross-Industry Standard for Supply Chain; The Supply Chain Council; The SCOR Framework; Value Chain Processes; Using SCOR to Drive Supply Chain Improvement; Build Organizational Support; Define Project Scope; Analyze Performance; Develop Project Portfolio; Implement Projects; Extend to the Greater Value Chain; The Value of a SCOR Initiative; Chapter 2 Phase 0: Build Organizational Support for Supply Chain Improvement; Finding the Tipping Point for Change; The Evangelist 327 $aThe Evangelist's Resume Experience; The Active Executive Sponsor; Educate-for-Support Behaviors of the Active Executive Sponsor; Planning and Organizing Behaviors of the Active Executive Sponsor; Measures and Strategy Behaviors of the Active Executive Sponsor; Design Solutions Behaviors of the Active Executive Sponsor; Establishing Core Team Buy-In; Collective Experience; Attitude; Effective Communication Skills; Ability to Cope Well in Chaos; Picking the Project Design Team; Problem-Solving Experience; Personality Factors; Dedication: Discipline to Tasks; Access to Data 327 $aChapter 3 Phase 1: Define Project Scope Planning and Organizing a Supply Chain Excellence Initiative; The Business Context Summary; Strategic Background; Financial Performance; Internal Profile; External Profile; The Supply Chain Definition Matrix; The Project Charter; Chapter 4 Phase 2: Analyze Performance; April 18 and 25: Project Kickoff and SCOR Metrics; The Project Kickoff; Picking a Balanced Set of Supply Chain Metrics; Data Collection and Benchmarks; Chapter 5 Phase 2: Data, Benchmarks, and Competitive Requirements; May 2 and 9: Putting Performance in Perspective; Initial Data Review 327 $aThe SCORmark Survey Competitive Requirements Analysis; Rules for Prioritization; Metric Defect Analysis; Sponsor Update Considerations; Chapter 6 Phase 2: Scorecards and Gap Analysis; May 16 and 23: Estimating the Size of the Opportunity; The Scorecard Review; The Scorecard Gap Analysis; Chapter 7 Phase 2: Defect Analysis; May 30 and June 6: Answering the Questions of Who, What, Where, When, and How Much and Then Telling the Steering Team; Defect Analysis; Perfect Order Fulfillment; Order Fulfillment Cycle Time; Upside Supply Chain Flexibility; Supply Chain Management Cost 327 $aInventory Days of Supply Planning for the First Team On-Site; The Steering Team Review; Change Management: Dealing with Denial; Change Management: Placing Blame; Change Management: Book the Numbers; Chapter 8 Phase 3: Develop the Project Portfolio; June 16 and July 11-15: Building Shared Vision and the Project List; Planning the Brainstorm Event; Invitees; Effective Communication; Organized Brainstorm Categories; The Appropriate Venue; Predefined Leadership Roles; Documentation Approach; Conducting the Brainstorm Session; Chapter 9 Phase 3: Refine the Project Portfolio 327 $aJuly 11-15: Validating the Project Benefits and SCOR Processes 330 $aThe supply chain methodology that Industry Week calls ""genius."" 606 $aBusiness logistics$xManagement 615 0$aBusiness logistics$xManagement. 676 $a658.7 686 $aQP 530$2rvk 700 $aBolstorff$b Peter$01467265 701 $aRosenbaum$b Robert$g(Robert G.)$058653 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910789732603321 996 $aSupply chain excellence$93677845 997 $aUNINA