LEADER 04562nam 2200649 450 001 9910789323203321 005 20200520144314.0 010 $a1-78063-290-8 035 $a(CKB)3450000000003950 035 $a(EBL)1575066 035 $a(OCoLC)865332895 035 $a(SSID)ssj0000747303 035 $a(PQKBManifestationID)11492498 035 $a(PQKBTitleCode)TC0000747303 035 $a(PQKBWorkID)10704008 035 $a(PQKB)11127104 035 $a(CaSebORM)9781843346388 035 $a(Au-PeEL)EBL1575066 035 $a(CaPaEBR)ebr10815663 035 $a(CaONFJC)MIL549023 035 $a(MiAaPQ)EBC1575066 035 $a(PPN)192169637 035 $a(EXLCZ)993450000000003950 100 $a20131219d2012 uy| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aLibrary technology and user services $eplanning, integration, and usability engineering /$fAnthony S. Chow and Timothy Bucknall 205 $a1st edition 210 1$aCambridge, UK :$cChandos Publishing,$d2012. 215 $a1 online resource (171 p.) 225 0$aChandos information professional series 300 $aDescription based upon print version of record. 311 $a1-84334-638-9 320 $aIncludes bibliographical references and index. 327 $aCover; Library Technology and User Services: Planning, integration, and usability engineering; Copyright; Dedication; Contents; List of figures and tables; Acknowledgements; Foreword; About the authors; Introduction; 1 Stone tablets, paper and the Internet: the same old library?; Libraries 2.0; Technology integration and user services; Systems thinking and performance technology; Library trends; Foundations of information seeking and user services in information organizations; Pulling it all together; 2 Strategic planning, organizational goals and technology: what and for whom? 327 $aNeeds assessmentStrategic planning; Goal 1: a vibrant, user-centered collection; Strategic planning and world-class user services; Creating a strategic plan; Goal 1: quality online services and resources; Goal 2: comprehensive career resources and services; Goal 3: multi-faceted services and support for the homeless and indigent population; Goal 4: world class youth and family collection and services; 3 Customized fashion: finding the right fit; Hardware and software; A public library; An academic library; A school library; Library technology infrastructures and user services 327 $a4 Technology and budgetingPrevention vs. reaction; Quality vs. quantity; Replacement vs. repair; Zero-sum vs. line-item budgeting; Using Excel for budgeting; Prioritizing technology; Budgeting trends; 5 Evaluation: is technology meeting the needs of the organization's users?; Formative and summative evaluation; Informatics; Evaluation method; Building a logic model for outcomes-based evaluation; 6 Emerging technology trends in libraries; Integrated library systems; Metasearching and discovery tools; Web 2.0; E-books and e-readers; Pay per view; Consortia and group purchasing; Media 327 $aMeeting spacesCirculating devices; Mobile; Digitization; Cloud computing; Pervasive web usability and usability testing; Virtual worlds; Instructional literacy and technology; Conclusion: user needs and library technology; References; Index 330 $aWritten as a technology guide for students, practitioners, and administrators, the focus of this book is on introducing current and future trends in library technology and automation within the larger context of strategic and systems planning, implementation, and continuous improvement. Technology is an essential resource for attaining both organizational and patron goals, and planning needs to emphasize the alignment between the clearly defined goals of each. For this alignment to occur on a consistent basis goals must be designed, or engineered, in a systematic fashion where technology fulfi 410 0$aChandos Information Professional Series 606 $aLibraries$xTechnological innovations 606 $aUser-centered system design 615 0$aLibraries$xTechnological innovations. 615 0$aUser-centered system design. 676 $a025.00285 700 $aChow$b Anthony S$01516021 701 $aBucknall$b Timothy$01516022 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910789323203321 996 $aLibrary technology and user services$93752208 997 $aUNINA