LEADER 03857nam  2200745   450 
001 9910789307503321
005 20230125211940.0
010   $a1-60649-577-1
035   $a(CKB)3580000000001206
035   $a(CaPaEBR)ebrary10821746
035   $a(SSID)ssj0001129992
035   $a(PQKBManifestationID)12490032
035   $a(PQKBTitleCode)TC0001129992
035   $a(PQKBWorkID)11085945
035   $a(PQKB)11475370
035   $a(CaBNVSL)swl00403002
035   $a(Au-PeEL)EBL1576566
035   $a(CaPaEBR)ebr10821746
035   $a(OCoLC)867482179
035   $a(CaSebORM)9781606495773
035   $a(MiAaPQ)EBC1576566
035   $a(EXLCZ)993580000000001206
100   $a20140104d2014      fy             0
101 0 $aeng
135   $aurcnu||||||||
181   $ctxt
182   $cc
183   $acr
200 10$aService and service systems $eprovider challenges and directions in unsettled times /$fSteve Baron, Philippa Hunter-Jones and Gary Warnaby
205   $aFirst edition.
210  1$aNew York, New York (222 East 46th Street, New York, NY 10017) :$cBusiness Expert Press,$d2014.
215   $a1 online resource (164 p.) 
225 1 $aService systems and innovations in business and society collection,$x2326-2699
300   $aPart of: 2014 digital library.
311   $a1-60649-576-3 
320   $aIncludes bibliographical references (pages 143-148) and index.
327   $a1. Living in unsettled times -- 2. Schools of thought -- 3. Consumption adequacy -- 4. A service science perspective: urban service systems -- 5. Urban service systems in unsettled times -- 6. Impact, likelihood, and resilience: analyzing service system responses to unsettled times -- 7. Unsettled times: the case of the UK "big freeze" of 2010 -- 8. Bringing it altogether: purposeful proposals, challenges, and directions -- Notes -- References -- Index.
330 3 $aUnsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citizens move from above the level of consumption adequacy, where their behaviors reflect long-term and higher-order needs, to below the level of consumption adequacy, where they are forced into a short-term focus on simple existence. In parallel, (service) organizations--utilities, transport, medical, cleaning, housing, education, broadcasting, national and local government-- may become ineffective or unavailable: in other words, beyond the means of a significant proportion of citizens. This book explores the effect of unsettled times on spatial service systems. It provides original insights for managers of service organizations (especially public services), policy makers, and service system researchers and students.
410  0$a2014 digital library.
410  0$aService systems and innovations in business and society collection.$x2326-2699.
606   $aCrisis management
606   $aEmergency management
606   $aDisaster relief
606   $aHuman services
610   $aunsettled times
610   $aconsumption adequacy
610   $aservice systems
610   $apublic services
610   $aplaces
610   $aspatial service systems
615  0$aCrisis management.
615  0$aEmergency management.
615  0$aDisaster relief.
615  0$aHuman services.
676   $a658.4056
700   $aBaron$b Steve$g(J. Steve),$01563083
702   $aHunter-Jones$b Philippa.
702   $aWarnaby$b Gary.
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910789307503321
996   $aService and service systems$93831224
997   $aUNINA