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100   $a20180720d2013      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 14$aThe diversity dashboard $ea manager's guide to navigating in cross-cultural turbulence /$fDeborah Swallow and Eilidh Milnes
210  1$aOxford, United Kingdom :$cInfinite Ideas Limited,$d2013.
215   $a1 online resource (177 p.)
300   $aDescription based upon print version of record.
311   $a1-908984-19-8 
320   $aIncludes bibliographical references and index.
327   $aFront Cover; Title Page; Title & Subtitle; Copyright; Table of Contents; Introduction; How to get the most of this book; 1. The cultural cockpit; 2. Your flight plan; 3. The diversity dashboard; 4. Initiative: individual or group; 5. Management: equality or hierarchy; 6. Leadership: got or given; 7. Communication: direct or indirect; 8. Trade: deal or relationship; 9. Decisions: head or heart; 10. Planning: goal-focused, work-life balance or ad hoc; 11. Productivity: effective, efficient or empathetic; 12. Rules: rigid or flexible; 13. Time: deadline or sometime; 14. Style: formal or informal
327   $a15. Risk: do or don't16. Trust: open or closed; 17. Gender: inclusive or differentiated; 18. Resilience: face or no face; 19. Quick competence checks; 20. Cross-cultural competence; Endnote: coming in to land; Bibliography and useful links; Index
330   $aDiversity can be the cause of many problems at work and most people fail to recognise them. It is not just verbal expressions that cause confusion and distress. Beyond every gesture lies a world of meaning and interpretation. We do not all communicate in the same way. This, alongside strict policies around political correctness and inclusion, creates confusion, fear and a type of paralysis which can seriously undermine performance. 'The Diversity Dashboard' is a quick reference guide that aims to help managers to bridge the cultural gaps in their organisations. Swallow and Milnes use the analo
606   $aCommunity mental health services$zUnited States
615  0$aCommunity mental health services
676   $a362.220973
700   $aSwallow$b Deborah$01571969
702   $aMilnes$b Eilidh
801  0$bMiAaPQ
801  1$bMiAaPQ
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906   $aBOOK
912   $a9910787562503321
996   $aThe diversity dashboard$93846550
997   $aUNINA