LEADER 04506nam 2200661Ia 450 001 9910785996203321 005 20200520144314.0 010 $a1-283-64529-7 010 $a1-118-41077-7 035 $a(CKB)2670000000261326 035 $a(EBL)1031867 035 $a(OCoLC)809365742 035 $a(SSID)ssj0000831302 035 $a(PQKBManifestationID)12406083 035 $a(PQKBTitleCode)TC0000831302 035 $a(PQKBWorkID)10872679 035 $a(PQKB)10829695 035 $a(PQKBManifestationID)16033702 035 $a(PQKB)23104549 035 $a(DLC) 2012036165 035 $a(Au-PeEL)EBL1031867 035 $a(CaPaEBR)ebr10606057 035 $a(CaONFJC)MIL395779 035 $a(CaSebORM)9781118410790 035 $a(MiAaPQ)EBC1031867 035 $a(PPN)228918545 035 $a(EXLCZ)992670000000261326 100 $a20120827d2012 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 12$aA practical guide to business writing$b[electronic resource] $ewriting in English for non-native speakers /$fKhaled Mohamed Al Maskari 210 $aChichester, West Sussex. $cWiley$d2012 215 $a1 online resource (170 p.) 300 $aDescription based upon print version of record. 311 $a1-118-41079-3 311 $a1-118-41081-5 320 $aIncludes bibliographical references and index. 327 $aCopyright page; Title page; Contents; About the Author; Foreword; Preface; Introduction; What Does this Book Cover?; Chapter 1: Business Writing Style; 1. Keep your purpose, readers and content in mind; 2. Keep your sentences short; 3. Use positive language; 4. Use linking words; 5. Use simple, familiar words; 6. Use the passive voice for specific reasons; When to use the passive voice?; 7. Use bullet points and numbered lists correctly; When to use bulleted and numbered lists; Put lists of items in parallel form; 8. Use tables and charts effectively; Tables; Charts; Line chart; Pie chart 327 $aBar chartFlow chart; 9. Use impersonal style when expressing opinions; 10. Avoid outdated expressions; 11. Avoid repetition; 12. Avoid turning verbs into nouns; Summary; Chapter 2: Business Memos; 1. Heading; 2. Purpose; 3. Body; 4. Conclusion; 5. Closing; 6. Carbon copy "CC"; Common types of memos; 1. To inform; 2. To request; 3. To instruct; 4. To recommend; 5. To respond; 6. To complain; 7. To remind; 8. To show appreciation; Summary; Chapter 3: Business E-mails; 1. Write a clear subject line; 2. Use the "cc" button; 3. Use the Out of Office Assistant 327 $aHow to use the Out of Office Assistant4. Use attachments for long documents; 5. Keep your message short; 6. Don't use e-mail for immediate action; 7. Use spell check; Frequently misspelled business words; 8. Use courteous language; 9. Provide an action statement when necessary; 10. Identify yourself clearly; 11. Do not overuse abbreviations; 12. Do not use all capitals when typing; Summary; Chapter 4: Common Writing Errors; Chapter 5: Useful Business Phrases; 1. Referring to a previous communication; 2. Requests; 3. Referring to a negative issue; 4. Enclosing documents; 5. Condolences 327 $a6. Congratulations7. Apologies; 8. Recommendations; 9. Closing phrases; Chapter 6: Avoid Confusing Words; Chapter 7: Personal Business Documents; 1. Employee request; 2. Congratulations; 3. Appreciation; References; Acknowledgements; Index 330 $a Nowadays, letters, reports and emails are vital components of business practice. Communication is increasingly global, but it's not any easier to understand or contribute to for non-fluent English speakers. There is increasing pressure to be able to produce effective documents for a business environment but little help out there to do so efficiently, resulting in wasted time and uncomfortable business communication. This book provides a wealth of practical information for any person who aims to produce short, effective documents within the work environment. It offers sensible, valuabl 606 $aBusiness writing 606 $aBusiness communication 615 0$aBusiness writing. 615 0$aBusiness communication. 676 $a808.06/665 700 $aAl-Maskari$b Khaled Mohamed$f1972-$01560359 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910785996203321 996 $aA practical guide to business writing$93826244 997 $aUNINA