LEADER 05072nam 2200649Ia 450 001 9910785358703321 005 20200520144314.0 010 $a1-282-73044-4 010 $a9786612730443 010 $a1-84968-057-4 035 $a(CKB)2670000000055700 035 $a(EBL)951155 035 $a(OCoLC)797915535 035 $a(SSID)ssj0000471874 035 $a(PQKBManifestationID)11315078 035 $a(PQKBTitleCode)TC0000471874 035 $a(PQKBWorkID)10429223 035 $a(PQKB)10421298 035 $a(MiAaPQ)EBC951155 035 $a(Au-PeEL)EBL951155 035 $a(CaPaEBR)ebr10435401 035 $a(PPN)228039460 035 $a(EXLCZ)992670000000055700 100 $a20101014d2010 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aOracle Siebel CRM 8 installation and management$b[electronic resource] $einstall, configure, and manage a robust customer relationship management system using Siebel CRM /$fAlexander Hansal 210 $aBirmingham, U.K. $cPackt Pub.$d2010 215 $a1 online resource (572 p.) 300 $aIncludes index. 311 $a1-84968-056-6 320 $aIncludes bibliographical references and index. 327 $aCover; Copyright; Credits; About the Author; About the Reviewers; Table of Contents; Preface; Chapter 1: Introducing the Siebel Web Architecture; The Siebel web architecture; The Siebel database; The Siebel File System; The Siebel Enterprise Server; The Siebel Gateway Name Server; The Siebel Server; The Application Object Manager (AOM); Configuration parameters; Data Manager (DM); Siebel Repository File (SRF); Siebel Web Engine (SWE); Siebel Web Templates (SWT); The web server; The Siebel Web Server Extension; The browser and the Siebel user interface; Summary 327 $aChapter 2: Planning and Preparing the InstallationPlanning the Siebel CRM installation; Sample planning document; More planning information; Understanding hardware and software prerequisites; Sizing the Siebel deployment; Preparing the Siebel database; Creating the service owner account; Creating the Siebel File System root folder; Downloading the Siebel installation archives; Using a download management tool; Running the Siebel Image Creator; Obtaining the license key; Summary; Chapter 3: Installing Siebel CRM Server Software on Microsoft Windows; About the Siebel server installer 327 $aInstallation using GUI modeInstallation using console mode; Installing the Siebel Gateway Name Server; Installing the Siebel Server; Verifying successful Siebel Server installation; Installing the Siebel Database Server Utilities; About the Sample Database support module; Verifying the successful installation of the Siebel Database Server Utilities; Installing support files for the Siebel EAI Connectors; Installing the Siebel Web Server Extension; Checking the system configuration with the Siebel Environment Verification Tool (EVT); Applying patches for Siebel server software; Summary 327 $aChapter 4: Configuring Siebel Server Software on Microsoft WindowsAbout the Siebel Software Configuration Wizard; Configuring the Siebel Gateway Name Server; Verifying the successful Siebel Gateway Name Server configuration; Configuring the Siebel Enterprise; About the Siebel Enterprise name; About additional tasks for configuring the Enterprise; Verifying the successful Enterprise configuration; Configuring the Siebel Web Server Extension logical profile; About SWSE parameters; Verifying the successful SWSE logical profile creation; Installing the Siebel Database schema and seed data 327 $aPreparing and executing the grantusr.sql fileEnter the correct tablespace names; Modify default passwords if needed; Add additional user accounts; Executing the grantusr.sql Script; About the Siebel Upgrade Wizard and the Log Parser; Steps of the Install Siebel Database task; Verifying the successful Siebel database installation; Using the Siebel Log Parser; Verifying tables and data; Restarting the Siebel Upgrade Wizard in the case of errors; Configuring the Siebel Server; Verifying the successful Siebel Server configuration; Configuring the Siebel Web Server Extension 327 $aVerifying the successful Siebel Enterprise server installation 330 $aInstall, configure, and manage a robust Customer Relationship Management system using Siebel CRM with this book and eBook 606 $aCustomer relations$xManagement$xComputer programs 606 $aCustomer relations$xManagement$xData processing 615 0$aCustomer relations$xManagement$xComputer programs. 615 0$aCustomer relations$xManagement$xData processing. 676 $a658.8/12 700 $aHansal$b Alexander$01511066 701 $aWeigl$b Michael$01113269 701 $aBull$b Tim$01516841 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910785358703321 996 $aOracle Siebel CRM 8 installation and management$93753552 997 $aUNINA