LEADER 02341nam 2200565 a 450 001 9910785132303321 005 20200520144314.0 010 $a1-282-82250-0 010 $a9786612822506 010 $a0-470-88491-6 035 $a(CKB)2670000000048202 035 $a(EBL)624429 035 $a(OCoLC)694270996 035 $a(Au-PeEL)EBL624429 035 $a(CaPaEBR)ebr10469786 035 $a(CaONFJC)MIL282250 035 $a(CaSebORM)9780470627723 035 $a(MiAaPQ)EBC624429 035 $a(EXLCZ)992670000000048202 100 $a20100702d2010 uy 0 101 0 $aeng 135 $aurunu||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aManager redefined$b[electronic resource] $ethe competitive advantage in the middle of your organization /$fThomas O. Davenport, Stephen D. Harding 205 $a1st ed. 210 $aSan Francisco $cJossey-Bass$d2010 215 $a1 online resource (339 p.) 300 $aDescription based upon print version of record. 311 $a0-470-62772-7 320 $aIncludes bibliographical references and index. 327 $apt. 1. Context -- pt. 2. Implementation. 330 $a"In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust."--$cProvided by publisher. 606 $aManagement 606 $aPerformance$xManagement 606 $aSupervision of employees 615 0$aManagement. 615 0$aPerformance$xManagement. 615 0$aSupervision of employees. 676 $a658.3/14 700 $aDavenport$b Thomas O.$f1952-$01525872 701 $aHarding$b Stephen D$01525873 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910785132303321 996 $aManager redefined$93767507 997 $aUNINA