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100   $a20071213d2008      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
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200 10$aLeveraging the impact of 360-degree feedback$b[electronic resource] /$fJohn Fleenor, Sylvester Taylor, Craig Chappelow
205   $a1st ed.
210   $aSan Francisco $cPfeiffer$dc2008
215   $a1 online resource (129 p.)
225 1 $aPfeiffer essential resources for training and HR professionals
300   $a"An essential tools resource"--P. [4] of cover.
311   $a0-470-18409-4 
320   $aIncludes bibliographical references (p. 85-91) and index.
327   $aLeveraging the Impact of 360-Degree Feedback; Contents; Acknowledgments; Introduction; Chapter 1: The Purpose and Uses of 360-Degree Feedback; THE QUALITIES OF 360-DEGREE FEEDBACK; HOW THE CCL 360-DEGREE FEEDBACK PROCESS WORKS; WHY 360-DEGREE FEEDBACK IS NEEDED; THE IMPORTANCE OF MULTIPLE PERSPECTIVES; THE ROLE OF 360-DEGREE FEEDBACK IN THE LEADERSHIP DEVELOPMENT PROCESS; ADMINISTRATIVE VERSUS DEVELOPMENTAL USE OF 360-DEGREE FEEDBACK; IMPLICATIONS; Chapter 2: Implementing a 360-Degree Feedback Process; SETTING GOALS FOR 360-DEGREE FEEDBACK INITIATIVES; ASSESS ORGANIZATIONAL READINESS
327   $aDESIGNING THE PROCESSSELECTING OR DESIGNING A 360-DEGREE FEEDBACK INSTRUMENT; STANDARDIZED OR CUSTOMIZED INSTRUMENTS; PREPARING THE PEOPLE INVOLVED; ADMINISTERING THE ASSESSMENT AND PROCESSING THE RESULTS; Chapter 3: Delivering Feedback; FACILITATING A GROUP FEEDBACK SESSION; FACILITATING A ONE-ON-ONE FEEDBACK SESSION; COMBINING FEEDBACK SESSION TYPES; LEVERAGING GROUP REPORTS; Chapter 4: Ensuring 360-Degree Feedback Success; ORGANIZATIONAL SUPPORT; GETTING AND USING THE BOSS'S SUPPORT; DEVELOPMENT PLANS; FOLLOW-UP; EVALUATING THE PROCESS
327   $aChapter 5: Current Issues and Future Directions for 360-Degree FeedbackRE-ADMINISTERING ASSESSMENTS; CREATING NORMS; AGREEMENT BETWEEN SELF-RATINGS AND THE RATINGS OF OTHERS; THE FUTURE OF 360-DEGREE FEEDBACK; IMPLICATIONS AND APPLICATIONS; Appendix A: Sample Presentation for Orientation Session; Appendix B: Glossary of 360-Degree Feedback Terms; References; Recommended Resources; Index; About the Authors; Additional Rescources
330   $aLeveraging the Impact of 360-Degree Feedback is a hands-on guide for implementing and maintaining effective 360-degree feedback as part of learning and development initiatives. Written for professionals who work inside organizations and for consultants working with clients, the book draws on a proven ten-step program and lessons learned over the past twenty years of research and practice. The authors present step-by-step suggestions for the successful implementation of 360-degree feedback as well as a collection of best practices that the Center for Creative Leadership has observed and test
410  0$aPfeiffer essential resources for training and HR professionals.
606   $a360-degree feedback (Rating of employees)
606   $aEmployees$xRating of
606   $aOrganizational effectiveness
606   $aLeadership
615  0$a360-degree feedback (Rating of employees)
615  0$aEmployees$xRating of.
615  0$aOrganizational effectiveness.
615  0$aLeadership.
676   $a658.3/125
700   $aFleenor$b John W$0913081
701   $aTaylor$b Sylvester$01521819
701   $aChappelow$b Craig$0863128
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910785089003321
996   $aLeveraging the impact of 360-degree feedback$93761224
997   $aUNINA