LEADER 02998nam 2200601Ia 450 001 9910784844703321 005 20230721030820.0 010 $a1-281-07882-4 010 $a9786611078829 010 $a1-84663-543-8 035 $a(CKB)1000000000404819 035 $a(EBL)320623 035 $a(OCoLC)182539732 035 $a(SSID)ssj0000673064 035 $a(PQKBManifestationID)11931798 035 $a(PQKBTitleCode)TC0000673064 035 $a(PQKBWorkID)10642999 035 $a(PQKB)11097540 035 $a(MiAaPQ)EBC320623 035 $a(Au-PeEL)EBL320623 035 $a(CaPaEBR)ebr10196422 035 $a(OCoLC)935265887 035 $a(EXLCZ)991000000000404819 100 $a20000815d2007 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 04$aThe impact of performance measurement on performance$b[electronic resource] /$fguest editors: Mike Bourne, Steven Melnyk and Norman Faull 210 $aBradford, England $cEmerald Group Publishing$dc2007 215 $a1 online resource (143 p.) 225 0 $aInternational Journal of Operations and Production Management ;$v35, no. 8 300 $aDescription based upon print version of record. 311 $a1-84663-542-X 327 $aCover; CONTENTS; EDITORIAL BOARD; Guest editorial; Towards a definition of a business performance measurement system; Towards a contingency approach to performance measurement: an empirical study in Scottish SMEs; The impact of performance measurement in the voluntary sector; The impact of balanced scorecards in a public sector environment; Using SPC to measure a national supermarket chain's suppliers' performance; The impact of performance management on customers' expected logistics performance 330 $aThis e-book contributes to the recent debates on performance measurement in several ways: the key characteristics of a Business Performance Measurement (BPM) system; the contextual factors impacting on the implementation and use of performance measurement in small and medium sized enterprises (SMEs); the use of performance measurement in the voluntary sector; the impact of the Balanced Scorecard in a public sector environment; performance measurement in the context of food retail supply chains; and the impact of performance management on customers' expected logistics performance. 410 0$aInternational Journal of Operations & Production Management - Issue 8, Volume 27 606 $aIndustrial productivity 606 $aProduction management 615 0$aIndustrial productivity. 615 0$aProduction management. 676 $a658.3 701 $aBourne$b Mike$01470051 701 $aMelnyk$b Steven$01470052 701 $aFaull$b Norman$01470053 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910784844703321 996 $aThe impact of performance measurement on performance$93681720 997 $aUNINA