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010   $a1-281-09849-3
010   $a9786611098490
010   $a0-7546-8547-0
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100   $a20021220d2003      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aManaging communications in a crisis$b[electronic resource] /$fPeter Ruff and Khalid Aziz
210   $aBurlington, Vt. $cGower$dc2003
215   $a1 online resource (193 p.)
300   $aDescription based upon print version of record.
311   $a0-566-08294-2 
327   $aCover; Contents; List of figures, examples and case studies; About the authors; Introduction; Part I: Understanding Crises and the Theory of Communication; Part II: Practical Crisis Communication; Part III: Appendices; Index
330   $aA comprehensive, practical handbook outlining how to prepare for a crisis (in terms of media and stakeholder relations) and what to do if and when one hits.
606   $aCrisis management
606   $aCommunication in organizations
606   $aCorporations$xPublic relations
615  0$aCrisis management.
615  0$aCommunication in organizations.
615  0$aCorporations$xPublic relations.
676   $a659.2
700   $aRuff$b Peter$01578881
701   $aAziz$b Khalid$0335743
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910784709103321
996   $aManaging communications in a crisis$93858566
997   $aUNINA