LEADER 02793oam 2200709I 450 001 9910784484903321 005 20230617005733.0 010 $a1-135-18579-4 010 $a1-135-18580-8 010 $a0-203-86250-3 010 $a9786612639869 010 $a1-282-63986-2 010 $a0-7890-3307-0 024 7 $a10.4324/9780203862506 035 $a(CKB)1000000000347843 035 $a(EBL)244228 035 $a(OCoLC)437160019 035 $a(SSID)ssj0000434873 035 $a(PQKBManifestationID)12119782 035 $a(PQKBTitleCode)TC0000434873 035 $a(PQKBWorkID)10402839 035 $a(PQKB)10427586 035 $a(SSID)ssj0000129469 035 $a(PQKBManifestationID)11936992 035 $a(PQKBTitleCode)TC0000129469 035 $a(PQKBWorkID)10097455 035 $a(PQKB)11476634 035 $a(MiAaPQ)EBC244228 035 $a(Au-PeEL)EBL244228 035 $a(CaPaEBR)ebr10394428 035 $a(CaONFJC)MIL263986 035 $a(OCoLC)67290469 035 $a(EXLCZ)991000000000347843 100 $a20180706d2004 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe consumer-- or else! $econsumer-centric business paradigms /$famille P. Schuster, Donald F. Dufek 210 1$aNew York :$cInternational Business Press,$d2004. 215 $a1 online resource (197 p.) 300 $aDescription based upon print version of record. 311 $a0-7890-1569-2 311 $a0-7890-1568-4 320 $aIncludes bibliographical references (p. 155-161) and index. 327 $aRationale -- Elements of the consumer-centric business paradigm -- Collaborative business processes -- Real world applications. 330 $a?The customer is the only one who can fire all of us.? -Sam Walton Doing business in today's economy and surviving requires a new paradigm. Who are at the center of this new approach to doing business? CONSUMERS. Historically, power struggles have raged between suppliers and distributors. Recently, both parties awakened to the fact that neither of them has the ultimate power . . . it now resides solely with the consumer. This valuable book describes what demassification of the consumer market means and will show you how?and why?businesses must adapt to succeed. H 606 $aConsumption (Economics) 606 $aCustomer relations 615 0$aConsumption (Economics) 615 0$aCustomer relations. 676 $a658.8/12 700 $aSchuster$b Camille Passler$f1950-,$01512379 701 $aDufek$b Donald F$01512380 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910784484903321 996 $aThe consumer-- or else$93746232 997 $aUNINA