LEADER 05924nam 22005774a 450 001 9910784404003321 005 20230617004219.0 010 $a0-470-31561-X 010 $a1-280-27690-8 010 $a9786610276905 010 $a0-471-72827-6 035 $a(CKB)1000000000355179 035 $a(StDuBDS)AH13382774 035 $a(SSID)ssj0000112753 035 $a(PQKBManifestationID)11140740 035 $a(PQKBTitleCode)TC0000112753 035 $a(PQKBWorkID)10087542 035 $a(PQKB)10375164 035 $a(Au-PeEL)EBL231453 035 $a(CaPaEBR)ebr10114144 035 $a(CaONFJC)MIL27690 035 $a(OCoLC)62559480 035 $a(MiAaPQ)EBC231453 035 $a(EXLCZ)991000000000355179 100 $a20041203d2005 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt 182 $cc 183 $acr 200 14$aThe black book of outsourcing$b[electronic resource] $ehow to manage the changes, challenges, and opportunities /$fDouglas Brown and Scott Wilson 210 $aHoboken, N,J. $cJohn Wiley & Sons, Inc.$d2005 215 $a1 online resource (xiv, 366 p. )$cill 300 $aFormerly CIP.$5Uk 311 $a0-471-71889-0 320 $aIncludes bibliographical references and index. 327 $aPreface. Introduction: Outsourcing: Opportunities and Challenges. Part One: How to Plan, Lead, and Manage Outsourcing Initiatives. Chapter 1: Overview of the Outsourcing Process. Chapter 2: Making the Decision to Outsource. Chapter 3: What You Need to Know before You Start. Chapter 4: Assessing Cost, Benefit, and Risk for Your Outsourcing Venture. Chapter 5: Outsourcing Options. Chapter 6: Selecting Your Suppliers and Vendors. Chapter 7: Managing Your Outsourcing Vendors. Chapter 8: Navigating Contracts and Negotiations. Chapter 9: New Career Opportunities in Outsourcing Management. Chapter 10: Finding Top Outsourcers: Vendor Directory. Chapter 11: Avoiding Common Outsourcing Mistakes. Part Two: The Indispensable Guide to Finding an Outsourcing Career. Chapter 12: Strategizing for Success in the New Global Economy. Chapter 13: Learning to Market Yourself in the Global Economy. Chapter 14: Hot Jobs in Outsourcing. Chapter 15: Finding an Offshore, Nearshore, or Bestshore Job. Part Three: The Indispensable Guide for Outsourcing Entrepreneurs. Chapter 16: Starting Down the Entrepreneurial Path to Outsourcing. Chapter 17: Capitalizing on the Outsourcing Start-Up Boom. Chapter 18: Starting an Outsourcing Business. Glossary. Index. 330 $aA guide to the emerging field of outsourcing management. It will be the most comprehensive and practical outsourcing manual available, including a directory of many of the key vendors in outsourcing management. 330 $bRevised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice on how to operate an outsourcing program. Valuable governance checklists, offshoring insights, best practices and one-of-kind resources are featured in this bible of the outsourcing industry. First published in 2005, this topical, bestselling manual explores the evolution of both outsourcing buyers and suppliers. Outsourcing and research gurus Douglas Brown and Scott Wilson chart a course of advice for business leaders charged with managing sourcing initiatives, present a wealth of opportunities for job seekers, and offer insights for entrepreneurial thinkers and investors worldwide PRAISE FOR THE BLACK BOOK OF OUTSOURCING "The Black Book of Outsourcing moves beyond the rhetoric and offers specific strategies for those choosing to outsource and for those whose careers have been impacted by outsourcing. Outsourcing is a reality. This book shows companies and workers alike how to turn it into an opportunity." -Thomas J. Donohue, President and CEO, United States Chamber of Commerce "An exhaustive, in-depth look at one of the most pressing competitive issues of our time. Required reading for all executives who hope to survive in the global economy." -Joseph P. Quinlan, Chief Global Economist, The Johns Hopkins University "This book will help you gain an understanding that in the new global, high-tech economy, there's no cruising altitude." -Robert Reich, Former U.S. Secretary of Labor, Clinton Administration "Outsourcing is not a fad, but an important shift in how business is done in the global economy. As a global outsourcing leader, Capgemini understands the importance of being informed in making any outsourcing decision. The Black Book of Outsourcing provides a wealth of information on how to get it right." -Terry Jost, North American Outsourcing Leader, Capgemini "The Black Book of Outsourcing offers fresh, organized thinking on one of the most vexing and emotionally charged business challenges." -Ashish Arora, Professor, The Heinz School of Public Policy and Management, Carnegie Mellon University "This book challenges readers to re-evaluate their preconceived notions about outsourcing." -J. Brian Quinn, Buchanan Professor of Management Emeritus, Tuck School of Business, Dartmouth College "This is, without question, the most comprehensive publication on outsourcing. It's destined to become the most regarded source of essential outsourcing information and practice. The Black Book of Outsourcing is the most important outsourcing investment you can make." -Ward Holland, Vice President, Strategic Initiatives and Corporate Development, Wachovia Corporation 606 $aContracting out$vHandbooks, manuals, etc 615 0$aContracting out 676 $a658.4/058 700 $aBrown$b Douglas$f1959-$01476989 701 $aWilson$b Scott$f1957-$01476990 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910784404003321 996 $aThe black book of outsourcing$93691834 997 $aUNINA