LEADER 05141nam 2200637Ia 450 001 9910784225503321 005 20230912125448.0 010 $a1-280-84974-6 010 $a9786610849741 010 $a1-55250-343-7 035 $a(CKB)1000000000344057 035 $a(EBL)3248129 035 $a(SSID)ssj0000198094 035 $a(PQKBManifestationID)11169075 035 $a(PQKBTitleCode)TC0000198094 035 $a(PQKBWorkID)10169300 035 $a(PQKB)11116028 035 $a(Au-PeEL)EBL295150 035 $a(CaPaEBR)ebr10176393 035 $a(CaONFJC)MIL84974 035 $a(OCoLC)476062003 035 $a(VaAlCD)20.500.12592/2vvrb4 035 $a(schport)gibson_crkn/2009-12-01/3/405983 035 $a(MiAaPQ)EBC295150 035 $a(MiAaPQ)EBC3248129 035 $a(EXLCZ)991000000000344057 100 $a19990511d1999 ua 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aMarketing information products and services$b[electronic resource] $ea primer for librarians and information professionals /$feditors, Abhinandan K. Jain ... [et al.] 210 $aOttawa $cInternational Development Research Centre ;$aNew Delhi $cTata McGraw-Hill Pub. Co.$dc1999 215 $a1 online resource (483 p.) 300 $aDescription based upon print version of record. 311 $a0-88936-817-1 320 $aIncludes bibliographical references. 327 $aForeword -- Preface -- Acknowledgements -- Contributors -- 1. Introduction to Marketing of Information Products and Services -- Challenges of Today and Tomorrow -- Relevance of Marketing for Librarians and Information Managers -- What is Marketing? -- The Marketing Approach -- What Inhibits from being Marketing Oriented? -- The Four Barriers to Marketing -- Status of the Use of Marketing Concept in Libraries and Information Centres -- Need for Strategic Intervention -- 2. Key Concepts in Marketing of Information Products and Services -- Introduction -- What is Marketing Management? -- Key Purposes of Marketing -- Organizational Orientations Towards Marketing -- Factors Affecting Achievement of Objectives -- Marketing Management -- Summary and Conclusions -- 3. How to Develop a Marketing Plan -- Introduction -- Measure the Performance -- Conduct Marketing Audit -- Summarize Findings of Marketing Audit -- Select Strategic Direction -- Develop a Marketing Plan -- Implementation and Control -- 4. How to Plan Information Products and Services Policy -- Key Concepts in Managing Products and Services -- Steps in Planning Product/Service Policy -- Summary and Guidelines for Product/Service Policy -- References -- 5. How to Price Information Products and Services -- Introduction -- Considerations in Pricing -- Select a Base Price -- Adapting the Base Price -- Revising Prices -- Summary and Conclusions -- 6. How to Promote Information Products and Services -- Promotion "The Fourth 'P' -- Promotion Methods -- Promotion Activities -- How to Develop a Communication Programme -- Guidelines for Promotion -- How to Develop a Communication Programme (An Example) -- 7. How to Conceive, Design and Introduce New Information Products and Services -- Specifying Strategic Objectives of New Products/Services -- Generating New Product/Service Ideas -- Screening New Product/Service Ideas -- Developing Product/Service Concept (Offer Development) -- Refining and Testing Product/Service Concept -- Designing the Product/Service -- Product Testing -- Analysis of Commercial Feasibility -- Developing Marketing Strategy and Plan -- Test Marketing -- Commercializing the Product/Service -- 8. How to Conduct Marketing Research for Marketing of Information Products and Services -- Preparing the Research Brief -- Developing a Research Plan -- Short Descriptions of Selected Research Designs -- Summary and Conclusions -- References -- 9. Preparing the Organization for Marketing of Information Products and Services -- Assessing/Auditing an Organization's Service Quality -- Preparing People for Change -- Strategies for Making Changes in Staff -- Strategies for Changing the Organization's Systems -- The Impact of the Sale of Information Services on the Overall Organization -- Case Study A: Marketing Research for Asian CD-ROM on Health and Environment Case Study B: Caribbean Energy Information System 330 $aContributed articles presented at a workshop held in 1994. 606 $aInformation services$xMarketing 606 $aInformation resources$xMarketing 606 $aMarketing$xManagement 615 0$aInformation services$xMarketing. 615 0$aInformation resources$xMarketing. 615 0$aMarketing$xManagement. 676 $a025.5/2/0688 701 $aJain$b Abhinandan K$01485773 712 02$aInternational Development Research Centre (Canada) 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910784225503321 996 $aMarketing information products and services$93705052 997 $aUNINA