LEADER 02539nam  2200553Ia 450 
001 9910783910003321
005 20230721025415.0
010   $a1-280-92884-0
010   $a9786610928842
010   $a1-84663-371-0
035   $a(CKB)1000000000337306
035   $a(StDuBDS)BDZ0020746545
035   $a(SSID)ssj0000465488
035   $a(PQKBManifestationID)11291073
035   $a(PQKBTitleCode)TC0000465488
035   $a(PQKBWorkID)10438524
035   $a(PQKB)11567305
035   $a(MiAaPQ)EBC306212
035   $a(Au-PeEL)EBL306212
035   $a(CaPaEBR)ebr10185525
035   $a(CaONFJC)MIL92884
035   $a(OCoLC)648296837
035   $a(EXLCZ)991000000000337306
100   $a20070112d2007      uy             0
101 0 $aeng
135   $aur|||||||||||
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 00$aCulture and career development$b[electronic resource] /$fguest editor Nick Johns
210   $aBradford $cEmerald Group Press$dc2007
215   $a1 online resource (1 v.)
225 0 $aInternational Journal of Contemporary Hospitality Management ;$v19, no. 2
300   $aBibliographic Level Mode of Issuance: Monograph
311   $a1-84663-370-2 
330 8 $aThis e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line staff's orientation towards particular styles and standards of service. This is good news for any organization that wishes to respect and manage its multicultural work force.
410  0$aInternational journal of contemporary hospitality management ;$v19, no. 2.
606   $aHospitality industry$xVocational guidance
606   $aCareer development
615  0$aHospitality industry$xVocational guidance.
615  0$aCareer development.
701   $aJohns$b Nick$01507845
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910783910003321
996   $aCulture and career development$93738874
997   $aUNINA