LEADER 02990nam 2200589Ia 450 001 9910783909303321 005 20230721025420.0 010 $a1-280-84756-5 010 $a9786610847563 010 $a1-84663-419-9 035 $a(CKB)1000000000337283 035 $a(EBL)291592 035 $a(OCoLC)137335348 035 $a(SSID)ssj0000468744 035 $a(PQKBManifestationID)11303672 035 $a(PQKBTitleCode)TC0000468744 035 $a(PQKBWorkID)10507246 035 $a(PQKB)10045331 035 $a(MiAaPQ)EBC291592 035 $a(Au-PeEL)EBL291592 035 $a(CaPaEBR)ebr10172248 035 $a(CaONFJC)MIL84756 035 $a(EXLCZ)991000000000337283 100 $a20000815d2007 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aSelected papers from the 5th International PMA Conference, London, July 2006$b[electronic resource] /$feditor Mike Bourne 210 $aBradford, England $cEmerald Group Publishing$dc2007 215 $a1 online resource (77 p.) 225 0 $aMeasuring Business Excellence, the journal of organizational performance management ;$v11, no. 1 300 $aDescription based upon print version of record. 311 $a1-84663-418-0 327 $aCover; Table of contents; Editorial; Interpreting the balanced scorecard: an investigation into performance analysis and bias; Measuring to learn whilst learning to measure; Challenging conventional wisdom related to defining business metrics: a behavioral approach; Viability as a basis for performance measurement; Understanding decision making in organizations to focus its practices where it matters; ''Plumbed-in performance improvement'': accelerating improvement and adaptation in organizations 327 $aManaging and measuring the intangibles to tangibles value flows and conversion process: Romanian Space Agency case studyFocus on . . . PMA 2006 conference; News, publications and reviews; Note from the publisher 330 $aThis e-book contains selected papers from the PMA conference which took place at the New Connaught Rooms in London between 25th and 28th July 2006. The collection of papers reflects one of the overriding themes to emerge from the conference as well as reflecting the evolution of this field - the movement in focus from performance measurement per se to the broader subject of performance management, and the way in which performance measurement is implemented and used to manage performance. 606 $aManagement 606 $aTotal quality management 615 0$aManagement. 615 0$aTotal quality management. 676 $a658.5 676 $a658.562 701 $aBourne$b Mike$01470051 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910783909303321 996 $aSelected papers from the 5th International PMA Conference, London, July 2006$93738867 997 $aUNINA