LEADER 05011oam 2200769I 450 001 9910783828203321 005 20230617010005.0 010 $a1-134-65628-9 010 $a1-134-65629-7 010 $a1-280-17865-5 010 $a0-203-26352-9 010 $a0-203-20496-4 024 7 $a10.4324/9780203204962 035 $a(CKB)1000000000253214 035 $a(EBL)169687 035 $a(OCoLC)55641345 035 $a(SSID)ssj0001038949 035 $a(PQKBManifestationID)12469104 035 $a(PQKBTitleCode)TC0001038949 035 $a(PQKBWorkID)11056739 035 $a(PQKB)10343916 035 $a(SSID)ssj0000283564 035 $a(PQKBManifestationID)11205849 035 $a(PQKBTitleCode)TC0000283564 035 $a(PQKBWorkID)10247511 035 $a(PQKB)11287652 035 $a(MiAaPQ)EBC169687 035 $a(Au-PeEL)EBL169687 035 $a(CaPaEBR)ebr10035313 035 $a(CaONFJC)MIL17865 035 $a(OCoLC)826514876 035 $a(EXLCZ)991000000000253214 100 $a20180331d2003 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aReinventing government in the information age $einternational practice in IT-enabled public sector reform /$fedited by Richard Heeks 210 1$aLondon ;$aNew York :$cRoutledge,$d2003. 215 $a1 online resource (409 p.) 225 1 $aRoutledge research in information technology and society 300 $aOriginally published: 1999. 311 $a0-415-24247-9 311 $a0-415-19037-1 320 $aIncludes bibliographical references and index. 327 $aBook Cover; Title; Contents; List of figures; List of tables and boxes; Notes on contributors; Introduction: the focus and content of this book RICHARD HEEKS; Reinventing government in the information age RICHARD HEEKS; Different approaches to information age reform RICHARD HEEKS AND ANNE DAVIES; Understanding success and failure in information age reform RICHARD HEEKS AND SUBHASH BHATNAGAR; Better information age reform: reducing the risk of information systems failure RICHARD HEEKS 327 $aInformation systems for improved performance management: development approaches in US public agencies DOUGLAS M.BROWNAutomating personnel records for improved management of human resources: the experience of three African governments PIERS CAIN; Evaluating information systems for decentralisation: health management reform in Ecuador ANGEL SALAZAR; Internet-enabled applications for local government democratisation: contradictions of the Swedish experience AGNETA RANERUP; Community development and democratisation through information technology: building the new South Africa PETER BENJAMIN 327 $aInformation technology's impact on the quality of democracy: reinventing the 'democratic vessel' ANDREW KORAC-KAKABADSE AND NADA KORAC-KAKABADSETransforming accountability for government information technology projects: the impact of new US legislation LAURENCE WOLFE; Outsourcing and government information technology strategy: relevance of external consultant models in Barbados STEWART BISHOP; Meeting training needs for information age reform: shortcomings of current training provision DAVID MUNDY, CHIPO KANJO AND PETER MTEMA 327 $aStrategic information systems planning: applying private sector frameworks in UK public healthcare JOAN A.BALLANTINE AND NIGEL CUNNINGHAMReengineering public sector organisations using information technology KIM VIBORG ANDERSEN; Analysing performance information needs: using framework approaches in a UK public healthcare organisation JOAN A.BALLANTINE AND NIGEL CUNNINGHAM; Recruiting and retaining information systems staff for information age reform NANCY J.JOHNSON; Appendix: Educators' guide; Parts 2 5; Index 330 $aWill information technology help reinvent government? It might, but only if it is correctly managed. This book provides a new model for management of information age reform, based on international case-studies drawn from the US, UK, mainland Europe, and developing countries. It offers practical guidance and analytical insights and will be of value to practitioners, students, educators and researchers in both public administration and information systems. 410 0$aRoutledge research in information technology and society. 606 $aPublic administration$xData processing 606 $aAdministrative agencies$xData processing$vCase studies 606 $aInformation technology$xPolitical aspects 615 0$aPublic administration$xData processing. 615 0$aAdministrative agencies$xData processing 615 0$aInformation technology$xPolitical aspects. 676 $a352.3/57/0285 701 $aHeeks$b Richard$01509991 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910783828203321 996 $aReinventing government in the information age$93742264 997 $aUNINA