LEADER 02624nam 2200589Ia 450 001 9910783491503321 005 20230617033710.0 010 $a1-280-50899-X 010 $a9786610508990 010 $a1-84544-319-5 035 $a(CKB)1000000000032700 035 $a(EBL)233917 035 $a(OCoLC)64682690 035 $a(SSID)ssj0000674124 035 $a(PQKBManifestationID)11417205 035 $a(PQKBTitleCode)TC0000674124 035 $a(PQKBWorkID)10646577 035 $a(PQKB)10971816 035 $a(MiAaPQ)EBC233917 035 $a(Au-PeEL)EBL233917 035 $a(CaPaEBR)ebr10085695 035 $a(CaONFJC)MIL50899 035 $a(OCoLC)133159925 035 $a(EXLCZ)991000000000032700 100 $a20000815d2005 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 00$aServices research in a cross-cultural/cross-national context$b[electronic resource] /$fguest editor: John B. Ford 210 $aBradford, England $cEmerald Group Publishing$dc2005 215 $a1 online resource (137 p.) 225 0 $aInternational marketing review ;$vv.22, no. 3 300 $aDescription based upon print version of record. 311 $a1-84544-160-5 327 $aCONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; Dimensions of service quality in developed and developing economies: multi-country cross-cultural comparisons; "I" versus "we"; A comparison of service quality dimensions conveyed in advertisements for service providers in the USA and Korea; Raising services' tangibility in foreign markets via marketing; Comparing US and European perspectives on B2B repair service quality for mission-critical equipment; Beyond disconfirmation; Call for papers 330 $aThis special issue of International Marketing Review focuses on "Services research in across-national or cross-cultural context." The growth of the services sector in a globalcontext has been and continues to be phenomenal. While excellent quantitative as wellas qualitative research is ongoing in many individual country settings, there is littlewhich has been published in a cross-national or cross-cultural context. 606 $aMarketing research 606 $aService industries 615 0$aMarketing research. 615 0$aService industries. 676 $a658.8 676 $a658.8342 701 $aFord$b John B$0256582 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910783491503321 996 $aServices research in a cross-cultural$93722007 997 $aUNINA