LEADER 02737nam 22006374a 450 001 9910783463303321 005 20230617002921.0 010 $a1-280-34620-5 010 $a9786610346202 010 $a0-471-68086-9 035 $a(CKB)1000000000210033 035 $a(EBL)214352 035 $a(OCoLC)614844222 035 $a(SSID)ssj0000137567 035 $a(PQKBManifestationID)11162648 035 $a(PQKBTitleCode)TC0000137567 035 $a(PQKBWorkID)10088749 035 $a(PQKB)10977215 035 $a(MiAaPQ)EBC214352 035 $a(Au-PeEL)EBL214352 035 $a(CaPaEBR)ebr10114102 035 $a(CaONFJC)MIL34620 035 $a(EXLCZ)991000000000210033 100 $a20040127d2004 uy 0 101 0 $aeng 135 $aurcn||||||||| 181 $ctxt 182 $cc 183 $acr 200 10$aDetail process charting$b[electronic resource] $espeaking the language of process /$fBen B. Graham 210 $aHoboken, N.J. $cWiley$dc2004 215 $a1 online resource (209 p.) 300 $aDescription based upon print version of record. 311 $a0-471-65394-2 320 $aIncludes bibliographical references and index. 327 $aIntroduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories. 330 $aPraise for Detail Process Charting""A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes. [Graham] has successfully integrated the history, success stories, and wisdom of those in the field who have applied this time-tested tool.""-Jim Denyes, Training Manager Naval Occupational Safety and Health, and Environmental Training Center Author, Work Smarter, Not Harder""This book will be a valuable 606 $aIndustrial organization$vCharts, diagrams, etc 606 $aOrganization charts 606 $aReengineering (Management) 606 $aBenchmarking (Management) 606 $aOrganizational effectiveness 615 0$aIndustrial organization 615 0$aOrganization charts. 615 0$aReengineering (Management) 615 0$aBenchmarking (Management) 615 0$aOrganizational effectiveness. 676 $a658.4/02 700 $aGraham$b Ben B$01475023 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910783463303321 996 $aDetail process charting$93689009 997 $aUNINA