LEADER 02881nam 2200529Ia 450 001 9910783095203321 005 20230721021217.0 010 $a1-84150-298-7 035 $a(CKB)1000000000748061 035 $a(EBL)435033 035 $a(OCoLC)373813788 035 $a(SSID)ssj0000125768 035 $a(PQKBManifestationID)11133839 035 $a(PQKBTitleCode)TC0000125768 035 $a(PQKBWorkID)10030452 035 $a(PQKB)10497854 035 $a(MiAaPQ)EBC435033 035 $a(EXLCZ)991000000000748061 100 $a20090612d2009 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aCommunication skills$b[electronic resource] $estepladders to success for the professional /$fRichard Ellis 205 $a2nd ed. 210 $aBristol, UK. ;$aChicago, Ill. $cIntellect Books $cUniversity of Chicago Press$d2009 215 $a1 online resource (210 p.) 300 $aDescription based upon print version of record. 311 $a1-84150-249-9 320 $aIncludes bibliographical references. 327 $aFront Cover; Preliminary Pages; Contents; Acknowledgements; 1 Introduction to New Edition; 2 Skills Development; 3 Interpersonal Skills; 4 Before You Start Communicating: Your Audience; 5 Listening and Interviewing; 6 Being Interviewed; 7 That Favourite - The Telephone; 8 Assertiveness, Styles of Communication and Managing Conflict; 9 Negotiation; 10 Communication in Groups; 11 Communicating In and Out of the Chair; 12 Communicating on your Feet: Presenting Yourself to Others; 13 Communication via the Keyboard: The Ingredients of Effective Writing; 14 The Process of Writing 327 $a15 Specific Types of Writing16 Creativity in your Communication; 17 Keeping up the Progress; General Reading on Communications; Back Cover 330 $aEssential reading for young professionals on the first rung of their career ladders, this second edition is an up-to-date and invaluable guide to improved communication skills, designed to develop the ambitious individual's prospects in their chosen profession. Tackling a broad range of different communication skills in careful detail, the book also contains guidance for the ongoing development of these skills, and is useful for professionals at every level of competence in communicating. Ellis promotes reflection and participation through exercises, encouraging not just passive reading, but a 606 $aCommunication in management 606 $aInterpersonal communication 615 0$aCommunication in management. 615 0$aInterpersonal communication. 676 $a658.45 700 $aEllis$b Richard$0239788 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910783095203321 996 $aCommunication skills$93758871 997 $aUNINA