LEADER 03205nam 2200517Ia 450 001 9910782649103321 005 20200520144314.0 010 $a1-281-81848-8 010 $a9786611818487 010 $a0-8261-9784-1 035 $a(CKB)1000000000705097 035 $a(EBL)423287 035 $a(OCoLC)437109685 035 $a(Au-PeEL)EBL423287 035 $a(CaPaEBR)ebr10265314 035 $a(MiAaPQ)EBC423287 035 $a(EXLCZ)991000000000705097 100 $a19931217d1994 uy 0 101 0 $aeng 135 $aur|n|---||||| 200 10$aDilemmas in human services management$b[electronic resource] $eillustrative case studies /$fRaymond Sanchez Mayers, Federico Souflee, Jr., Dick J. Schoech 210 $aNew York $cSpringer$dc1994 215 $a1 online resource (145 p.) 225 1 $aSpringer series on social work 300 $aDescription based upon print version of record. 311 $a0-8261-7741-7 320 $aIncludes bibliographical references and index. 327 $aContents; Preface; Acknowledgments; Chapter One: Human Services Management in Perspective; Chapter Two: The Case Method; Chapter Three: Cases; 1. An Accounting Clerk for DSS; 2. Status Quo Leadership; 3. Developing an Information System; 4. New Kid on the Block; 5. Breaking Up Is Hard to Do; 6. The Rice War; 7. Which Side Are You On?; 8. The Battered Women's Shelter of Aiken County; 9. Planning and the Politics of Inclusion; 10. The Hit Man; 11. Staffing a Planning Committee; 12. The Politically Correct Candidate; 13. Who's the Boss?; 14. New Directions 327 $a15. Whose Values: The Politics of Planning16. A Problem Within; 17. A Sexual Harassment Complaint; 18. Inertia on the Board; 19. The Price of Serving; 20. ""Creative"" Grant Writing for Survival; 21. Too Many Chiefs; 22. Staff Meetings at Senior Citizen Centers of the Valley, Inc.; Index of Cases; A; B; C; E; F; J; H; I; L; M; O; P; S; T; V 330 $aDrawing on their experience as teachers and social workers, the authors introduce students to the complex skills necessary for effective management in human service administration. In this textbook, they present actual problems through concise case studies with study-guide questions for discussion. The illustrative case studies cover a broad range of situations and dilemmas that a human services student can expect to encounter as an administrator - from sexual harassment to ethical concerns. By focusing on human service agencies, the authors fill a gap in social work literature for administrat 410 0$aSpringer series on social work (Unnumbered) 606 $aHuman services$zUnited States$xAdministration$vCase studies 606 $aHuman services$zUnited States$xManagement$vCase studies 615 0$aHuman services$xAdministration 615 0$aHuman services$xManagement 676 $a361/.0068 700 $aMayers$b Raymond Sanchez$01578388 701 $aSchoech$b Dick$01578389 701 $aSoufle?e$b Federico$01578390 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910782649103321 996 $aDilemmas in human services management$93857709 997 $aUNINA