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100   $a19980128d1999      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aManaging quality fads$b[electronic resource] $ehow American business learned to play the quality game /$fRobert E. Cole
210   $aNew York $cOxford University Press$d1999
215   $a1 online resource (297 p.)
300   $aDescription based upon print version of record.
311   $a0-19-512260-7 
320   $aIncludes bibliographical references (p. 259-272) and index.
327   $aContents; Tables and Figures; Introduction; 1. The New Quality Model: Continuity or Discontinuity?; 2. Market Pressures and Quality Consciousness; 3. How Much Did You Know and When Did You Know It?; 4. It Ain't Rocket Science, But ...; 5. Casting and Harvesting the Nets; 6. Putting It Together; 7. Modeling the Future for Hewlett-Packard; 8. Adoption, Adaptation, and Reaction at Hewlett-Packard; 9. Quality Outcomes; 10. On Organizational Learning; Notes; References; Index
330   $aTables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index
606   $aQuality circles
606   $aQuality circles$zUnited States$xHistory
606   $aIndustrial management$zUnited States$xHistory
606   $aIndustrial management$zJapan$xHistory
615  0$aQuality circles.
615  0$aQuality circles$xHistory.
615  0$aIndustrial management$xHistory.
615  0$aIndustrial management$xHistory.
676   $a658.5/62
700   $aCole$b Robert E$0105811
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801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910782349103321
996   $aManaging quality fads$93720263
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