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035   $a(EBL)835863
035   $a(OCoLC)780425729
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035   $a(PQKBTitleCode)TC0000539971
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035   $a(Au-PeEL)EBL835863
035   $a(CaPaEBR)ebr10508917
035   $a(CaONFJC)MIL334988
035   $a(OCoLC)763161393
035   $a(CaSebORM)9781420093865
035   $a(MiAaPQ)EBC835863
035   $a(EXLCZ)992550000000063267
100   $a20180331d2012      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aPeople skills at work /$fEvan Berman and Dira Berman
210  1$aBoca Raton, Fla. :$cCRC Press,$d2012.
215   $a1 online resource (597 p.)
300   $aDescription based upon print version of record.
311   $a1-4665-1294-6 
311   $a1-4200-9385-1 
320   $aIncludes bibliographical references.
327   $aCover; Title Page; Copyright; Contents; Preface; Biographies; Section 1: Setting the Stage; Chapter 1: Common Sense Is Not Enough: An Introduction:; Section II: Social Skills in a Modern World; Chapter 2: "Welcome":; Chapter 3: Communication; Chapter 4: Getting Along:; Chapter 5: Connecting; Chapter 6: We Need to Talk; Chapter 7: Assessment; Section III: The Professional Self; Chapter 8: What's Your Commitment?; Chapter 9: Interviewing and Networks; Chapter 10: Expectations; Chapter 11: Ethics; Chapter 12: Leading; Chapter 13: Mentoring and Development
327   $aSection IV: The Human Condition ExploredChapter 14: Getting to Know Us; Chapter 15: A Gesture of Balance; Chapter 16: The Search for Happiness and Fulfillment; Chapter 17: Mental Health; Chapter 18: The Little Tyrant ... and Other Problems; Chapter 19: Transitions; Section V: Epilogue; Chapter 20: Knowledge Is Power?; Appendix A: A Short Primer on Emotions; Appendix B: Essential Social Manners for the Workplace; Appendix C: Sample Professional Commitment Statements; Appendix D: Sample Psychological Contract; Appendix E: Further Readings; Notes; Bibliography; Index
330   $aAn exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill's relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgrounds
606   $aInterpersonal communication
606   $aInterpersonal relations
606   $aPsychology, Industrial
615  0$aInterpersonal communication.
615  0$aInterpersonal relations.
615  0$aPsychology, Industrial.
676   $a650.1/3
700   $aBerman$b Evan M.$0594146
701   $aBerman$b Dira$01527820
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910781931803321
996   $aPeople skills at work$93771056
997   $aUNINA