LEADER 02524nam 2200649Ia 450 001 9910780759803321 005 20221206214225.0 010 $a1-56793-318-1 010 $a1-4416-3613-7 035 $a(CKB)2470000000001237 035 $a(CtWfDGI)bkb00026349 035 $a(SSID)ssj0000338225 035 $a(PQKBManifestationID)11256578 035 $a(PQKBTitleCode)TC0000338225 035 $a(PQKBWorkID)10296250 035 $a(PQKB)10149638 035 $a(MiAaPQ)EBC3301761 035 $a(Au-PeEL)EBL3301761 035 $a(CaPaEBR)ebr10251371 035 $a(OCoLC)923121647 035 $a(EXLCZ)992470000000001237 100 $a20070828d2008 uy 0 101 0 $aeng 135 $aurzn|||||| 181 $ctxt 182 $cc 183 $acr 200 10$aGoing lean$b[electronic resource] $ebusting barriers to patient flow /$fAmy C. Smith, Robert Barry, Clifford E. Brubaker 210 $aChicago, IL $cHealth Administration Press$dc2008 215 $axiv, 191 p. $cill 225 1 $aAmerican College of Healthcare Executives management series 300 $aTitle from title screen. 311 $a1-56793-281-9 320 $aIncludes bibliographical references. 327 $aThe Lean method -- Capacity, backlogs, and scheduling -- Simple patient-flow examples -- Call center: a success story -- Outpatient laboratory: a success story -- Back pain clinic: a success story -- Women's center: a success story -- The Lean general hospital -- Emergency department -- Laboratories -- Admissions -- Surgery -- Inpatient care -- External benchmarking: a success story -- Infection reduction: a success story -- Discharge -- The cash cycle -- Long-term-care facilities. 410 0$aManagement series (Ann Arbor, Mich.) 606 $aHealth facilities$xAdministration 606 $aHospital care$xQuality control 606 $aHospital utilization 606 $aPatient satisfaction 606 $aTotal quality management 615 0$aHealth facilities$xAdministration. 615 0$aHospital care$xQuality control. 615 0$aHospital utilization. 615 0$aPatient satisfaction. 615 0$aTotal quality management. 676 $a362.1068 700 $aSmith$b Amy C.$f1964-$01556033 701 $aBarry$b Robert$f1938 Dec. 29-$01556034 701 $aBrubaker$b Cliff$01556035 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910780759803321 996 $aGoing lean$93818426 997 $aUNINA