LEADER 05497oam 2200697M 450 001 9910780213303321 005 20230502224352.0 010 $a1-138-13196-2 010 $a1-136-41285-9 010 $a1-281-00613-0 010 $a9780585459711 010 $a9786611006136 010 $a0-08-049086-7 035 $a(CKB)111087027781366 035 $a(EBL)294570 035 $a(OCoLC)437181591 035 $a(SSID)ssj0000132914 035 $a(PQKBManifestationID)11135644 035 $a(PQKBTitleCode)TC0000132914 035 $a(PQKBWorkID)10039597 035 $a(PQKB)11128670 035 $a(Au-PeEL)EBL294570 035 $a(CaPaEBR)ebr10186484 035 $a(CaONFJC)MIL100613 035 $a(OCoLC)1066598352 035 $a(OCoLC-P)1066598352 035 $a(FlBoTFG)9780080490861 035 $a(MiAaPQ)EBC294570 035 $a(EXLCZ)99111087027781366 100 $a20110509d2003 uy 0 101 0 $aeng 135 $aur|n||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aCross-cultural behaviour in tourism $econcepts and analysis /$fYvette Reisinger, Lindsay Turner 210 $aNew York $cRoutledge$d2003 215 $a1 online resource (363 pages) 300 $aDescription based upon print version of record. 311 0 $a0-585-45971-1 311 0 $a0-7506-5668-9 320 $aIncludes bibliographical references and index. 327 $aCross-Cultural Behaviour in Tourism: Concepts and Analysis; Copyright; Contents; Foreword; Preface; List of tables; List of figures; Introduction; The aim; The main users; Structure and content; Part 1 Concepts of Cross-Cultural Behaviour in Tourism; Culture; Introduction; Concept and definitions; Purpose of culture; Characteristics of culture; Subcultures; Cultural differences; Cultural dimensions; Inter-cultural interaction model; Importance of understanding the cross-cultural differences in behaviour; Tourism cross-cultural studies; Culture and tourism marketing management; Summary 327 $aDiscussion points and questions; Further reading; 2 Social contact; Introduction; Concept and definitions; Contact hypothesis; Determinants of tourist-host contact; Types of intercultural tourist-host contact; Interaction diffculties in inter- and cross-cultural tourist-host contact; Culture shock; Measurement of tourist-host contact; Importance of the cultural background analysis; Tourist-host contact studies; Summary; Discussion points and questions; Further reading; 3 Values; Introduction; Concept and definitions; Values and culture; The relationship between values and other related concepts 327 $aTypes of values and their classification; Measurement of values; Differences in cultural value patterns between Asian, US, European, and Australian societies: empirical and non-empirical evidence; Summary; Discussion points and questions; Further reading; 4 Rules of social interaction; Introduction; Concept and definitions; Cross-cultural differences in rules of social interaction; Summary; Discussion points and questions; Further reading; 5 Perception; Introduction; Concept and definitions; Relationship between culture, social interaction and perception; Measurement of perception 327 $aTourists' and hosts' perceptions of each other - Asia, Europe, US and Australia; Perception versus attitude, image and attribution; Stereotyping; Ethnocentrism; Summary; Discussion points and questions; Further reading; 6 Satisfaction; Introduction; Concept and definitions; Satisfaction versus customer service quality; Measurement of satisfaction; Summary; Discussion points and questions; Further reading; Part 2 Methods for Cross-Cultural Analysis in Tourism; 7 Principal Components and Factor Analysis for cross-cultural analysis; Introduction; Principal Components Analysis 327 $aTests of significance; Segmental correlation; Simple representation of correlation and component extraction; Communality; Scores; Factor Analysis; The difference between Principal Components Analysis and Factor Analysis; Factor rotation; Factor scores; Controlling the input matrix in both Principal Components and Factor Analysis; Alternative input matrix modes for both Principal Components and Factor Analysis; Example: cultural analysis using Principal Components Analysis; Example: component interpretation; Summary; Discussion points and questions; Further reading; 8 Structural equation modelling for cross-cultural analysis 330 $aCross-Cultural Behaviour in Tourism: Concepts and Analysis is important reading for those in the following areas of industry: * Tourism: illustrates the importance of cultural background in the tourist experience and how it is a major determinant in repeat visitation * Marketing: provides an understanding of the cultural background of a destination that is vital when formulating successful marketing strategies * Management: provides valuable examples on how cultures influence tourist behaviour and decision-making, 517 3 $aCross-cultural behavior in tourism 606 $aTourism$vCross-cultural studies 606 $aTourism$xSocial aspects 615 0$aTourism 615 0$aTourism$xSocial aspects. 676 $a338.4791 700 $aReisinger$b Yvette$0739249 801 0$bOCoLC-P 801 1$bOCoLC-P 906 $aBOOK 912 $a9910780213303321 996 $aCross-Cultural Behaviour in Tourism$91464375 997 $aUNINA