LEADER 02830nam 2200565 a 450 001 9910779094903321 005 20200520144314.0 010 $a1-280-67395-8 010 $a9786613650887 010 $a1-118-21920-1 035 $a(CKB)2550000000082737 035 $a(EBL)817922 035 $a(OCoLC)798262486 035 $a(Au-PeEL)EBL817922 035 $a(CaPaEBR)ebr10593189 035 $a(CaONFJC)MIL365088 035 $a(CaSebORM)9781118123751 035 $a(MiAaPQ)EBC817922 035 $a(EXLCZ)992550000000082737 100 $a20111123d2012 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aDeveloping talent for organizational results$b[electronic resource] $etraining tools from the best in the field /$fElaine Biech, editor 205 $a1st edition 210 $aSan Francisco $cPfeiffer$d2012 215 $a1 online resource (658 p.) 300 $aDescription based upon print version of record. 311 $a1-118-12375-1 320 $aIncludes bibliographical references and index. 327 $asection 1. Communicating to succeed -- section 2. Moving into management -- section 3. Executive essentials -- section 4. Developing leaders -- section 5. Shaping a vital culture -- section 6. Invigorating your training process for results -- section 7. Timely training techniques -- section 8. Focus on individual development -- section 9. Caring customer service and sales. 330 $a"While a single training company is often the provider for a client specific solutions, the combination of innovative approaches uncovered through the exchange of the collective experience of many providers/training suppliers creates a powerful arsenal of tools. These tools make a difference in the success of corporate enterprise-wide performance. ISA (The Association of Learning Providers) is the trusted network that brings suppliers together to share and debate the art and science of innovative learning and performance for work-related, enterprise-wide people performance on the job. This volume brings together ISA members to tell their story of what really works through a variety of activities, instruments, and articles"--$cProvided by publisher. 606 $aEmployees$xTraining of 606 $aOrganizational change 606 $aPersonnel management 615 0$aEmployees$xTraining of. 615 0$aOrganizational change. 615 0$aPersonnel management. 676 $a658.3/124 686 $aBUS066000$2bisacsh 701 $aBiech$b Elaine$0859087 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910779094903321 996 $aDeveloping talent for organizational results$93844726 997 $aUNINA