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100   $a19990621d1999      uy             0
101 0 $aeng
135   $aurcn|||||||||
181   $ctxt
182   $cc
183   $acr
200 10$aSending your government a message$b[electronic resource] $ee-mail communication between citizens and government /$fC. Richard Neu, Robert H. Anderson, Tora K. Bikson
210   $aSanta Monica, CA $cRAND$d1999
215   $axxx, 200 p. $cill
300   $aBibliographic Level Mode of Issuance: Monograph
311   $a0-8330-2754-9 
320   $aIncludes bibliographical references.
606   $aAdministrative agencies$zUnited States$xCommunication systems
606   $aExecutive departments$zUnited States$xCommunication systems
606   $aElectronic mail systems$zUnited States
615  0$aAdministrative agencies$xCommunication systems.
615  0$aExecutive departments$xCommunication systems.
615  0$aElectronic mail systems
676   $a384.3/4
700   $aNeu$b C. R$g(Carl Richard),$f1949-$01090106
701   $aAnderson$b Robert H$g(Robert Helms),$f1939-$0866956
701   $aBikson$b Tora K.$f1940-$0866957
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910778965603321
996   $aSending your government a message$93709697
997   $aUNINA