LEADER 03036nam 2200637Ia 450 001 9910778845303321 005 20230422042230.0 010 $a1-280-53017-0 010 $a0-19-535239-4 010 $a1-4294-0466-3 035 $a(CKB)111035898478262 035 $a(EBL)271707 035 $a(OCoLC)729298987 035 $a(SSID)ssj0000182201 035 $a(PQKBManifestationID)11190173 035 $a(PQKBTitleCode)TC0000182201 035 $a(PQKBWorkID)10167010 035 $a(PQKB)10239524 035 $a(MiAaPQ)EBC271707 035 $a(Au-PeEL)EBL271707 035 $a(CaPaEBR)ebr10278017 035 $a(CaONFJC)MIL53017 035 $a(EXLCZ)99111035898478262 100 $a19990526d1999 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aInto the networked age$b[electronic resource] $ehow IBM and other firms are getting there now /$fJames W. Cortada, Thomas S. Hargraves, with Edward Wakin and an IBM team of consultants 210 $aNew York $cOxford University Press$d1999 215 $a1 online resource (256 p.) 300 $aDescription based upon print version of record. 311 $a0-19-512449-9 320 $aIncludes bibliographical references (p. 215-223) and index. 327 $aContents; Foreword; Preface; About the Authors: The IBM Team; Chapter 1. The Challenge of Change, the Response of Transformation; Chapter 2. How the Rules of the Game Are Changing; Chapter 3. Making Customers into Partners; Chapter 4. Managing Knowledge: Issues and Implications; Chapter 5. How to Manage Knowledge; Chapter 6. The Leveraging of Knowledge; Chapter 7. The ""X"" Factor in Transformation; Chapter 8. Process Management in Action; Chapter 9. Working Partners: Strategy and Technology; Chapter 10. Technologies for Today and Tomorrow; Chapter 11. Leading the Way; Notes; Index; A; B; C 327 $aDE; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X; Z 330 $aIBM has gone from a company with 60 billion in unprofitable revenue to a profitable 85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that allowed IBM to transform itself, and to show the way for other firms. 606 $aBusiness networks 606 $aInternational business enterprises$xManagement 606 $aStrategic alliances (Business) 615 0$aBusiness networks. 615 0$aInternational business enterprises$xManagement. 615 0$aStrategic alliances (Business) 676 $a338.7610040973 700 $aCortada$b James W$0211597 701 $aHargraves$b Thomas S$01505694 701 $aWakin$b Edward$01505695 712 02$aInternational Business Machines Corporation. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910778845303321 996 $aInto the networked age$93735435 997 $aUNINA