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010   $a9786612297373
010   $a1-84642-932-3
035   $a(CKB)1000000000799483
035   $a(EBL)465784
035   $a(OCoLC)646832664
035   $a(SSID)ssj0000337055
035   $a(PQKBManifestationID)11248724
035   $a(PQKBTitleCode)TC0000337055
035   $a(PQKBWorkID)10287612
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035   $a(MiAaPQ)EBC465784
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100   $a20081106d2009      uy             0
101 0 $aeng
135   $aur|n|---|||||
181   $ctxt
182   $cc
183   $acr
200 10$aEffective communication$b[electronic resource] $ea workbook for social care workers /$fSuzan Collins
210   $aLondon $cJessica Kingsley$d2009
215   $a1 online resource (111 p.)
225 1 $aKnowledge and Skills for Social Care Workers
300   $aDescription based upon print version of record.
311   $a1-84310-927-1 
320   $aIncludes bibliographical references.
327   $aFRONT COVER; Effective Communication: A Workbook for Social Care Workers; Acknowledgement; Contents; Introduction; Why We Need to be Able to Communicate; Communication within your Team, Families and Outside Agencies; Capacity to Make a Decision; Communicating with an Individual; Communication Profile or Communication Passport; Problems in Communication; The Different Ways We Communicate; Providing Opportunities to Communicate; Communication Cycle; Listening Skills; Factors Affecting Communication; Visual Reminders; Stimulation; Feelings, Emotions and Relationships; Objects of Reference
327   $aUsing PhotographsAlternative Ways of Communicating; Making Choices; Personal Space; Body Language; Supporting Various Kinds of Service Users; Sensitive and Complex Issues; Human Growth and Development; Recording and Reporting; Confidentiality Within; Data Protection Act 1998; Access of Health Records Act 1990; Self-Assessment Tool; Certificate; Knowledge Specification Chart; Legislation andUseful Websites; References; BACK COVER
330   $aSupporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and learning disabilities requires a range of communication skills. This book will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express themselves.
410  0$aKnowledge and Skills for Social Care Workers
606   $aCommunication in services for people with disabilities
606   $aConfidential communications
606   $aInterpersonal communication
606   $aPeople with disabilities$xCare
606   $aPeople with disabilities$xMeans of communication
615  0$aCommunication in services for people with disabilities.
615  0$aConfidential communications.
615  0$aInterpersonal communication.
615  0$aPeople with disabilities$xCare.
615  0$aPeople with disabilities$xMeans of communication.
676   $a362.4
700   $aCollins$b Suzan$f1960-$01097883
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910778490503321
996   $aEffective communication$93773355
997   $aUNINA