LEADER 03271nam 2200565 450 001 9910774793203321 005 20230221232010.0 010 $a1-5261-4744-0 024 7 $a10.7765/9781526147448 035 $a(CKB)5600000000079933 035 $a(NjHacI)995600000000079933 035 $a(DE-B1597)659000 035 $a(DE-B1597)9781526147448 035 $a(EXLCZ)995600000000079933 100 $a20230221d2021 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aOrganising care around patients $estories from the frontline of the NHS /$fNaomi Chambers, Jeremy Taylor 210 1$aManchester :$cManchester University Press,$d[2021] 210 4$dİ2021 215 $a1 online resource (240 pages) 311 $a1-5261-4745-9 330 $aHealthcare aims to be patient-centred but a large gap remains between the fine words and the reality. Care often feels designed for the convenience of the organisations that deliver it, and not enough around patients and their families, or even around the frontline staff who provide it. Why does this happen? What does it feel like? What can be done about it? This book stimulates reflection on these questions by listening closely to those at the frontline. It provides accounts from patients, carers and healthcare professionals who are patients about what it's like when services get it right, and wrong, from birth up to the end of life. Quite simply, we want to draw upon the power of storytelling - which is increasingly valued as a tool for learning - to help policymakers and practitioners to understand how to deliver better care. We also hope to enlighten the general reader about how they might go about navigating "the system" while it remains imperfect. There is a growing literature of first-person accounts from patients and from healthcare professionals. This book differs by providing a collection of narratives of experiences of the NHS in England to paint a rich and varied picture. Alongside these narratives we provide some international context, and an overview of the history of moves towards a more patient-centred approach to care. We present the theory and practice of storytelling in the context of healthcare. We also seek to help the reader to draw out the practical learning from the individual accounts. 517 $aOrganising care around patients 606 $aMedical care$zGreat Britain 606 $aPatient participation 610 $aNHS organisational culture. 610 $aNational Health Service. 610 $abiographic narrative method. 610 $akindness and compassion. 610 $alistening to patients. 610 $aorganisational competence. 610 $apatient centred care. 610 $apatient empowerment. 610 $aprofessional competence. 610 $athe power of storytelling. 615 0$aMedical care 615 0$aPatient participation. 676 $a362.10941 700 $aChambers$b Naomi$01277728 702 $aTaylor$b Jeremy 801 0$bNjHacI 801 1$bNjHacl 906 $aBOOK 912 $a9910774793203321 996 $aOrganising care around patients$93011948 997 $aUNINA LEADER 01492nam 2200421 a 450 001 996248053103316 005 20221108105321.0 010 $a0-674-59108-9 024 7 $a2027/heb06345 035 $a(CKB)2670000000416062 035 $a(dli)HEB06345 035 $a(MiU)MIU01000000000000012232210 035 $a(EXLCZ)992670000000416062 100 $a19880715d1984 uy 0 101 0 $aeng 135 $aurmnummmmuuuu 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aMusic and culture in Italy from the Middle Ages to the Baroque $ea collection of essays /$fNino Pirrotta 210 $aCambridge, Mass. $cHarvard University Press$d1984 215 $a1 online resource (xiv, 485 p. )$cill., music ; 225 1 $aStudies in the history of music ;$v1 320 $aIncludes bibliographical references (p. [363]-470) and index. 410 0$aStudies in the history of music (Cambridge, Mass.) ;$v1. 410 0$aACLS Humanities E-Book. 517 $aMusic and Culture in Italy from the Middle Ages to the Baroque 606 $aMusic$zItaly$xHistory and criticism 615 0$aMusic$xHistory and criticism. 676 $a780/.945 700 $aPirrotta$b Nino$0176286 712 02$aAmerican Council of Learned Societies. 801 0$bNyNyACL 801 1$bNyNyACL 906 $aBOOK 912 $a996248053103316 996 $aMusic and culture in Italy from the Middle Ages to the Baroque$9134157 997 $aUNISA