LEADER 02099nam 2200373 450 001 9910765547803321 005 20240215170741.0 010 $a1-83768-932-6 024 7 $a10.5772/intechopen.104076 035 $a(CKB)5580000000706283 035 $a(NjHacI)995580000000706283 035 $a(EXLCZ)995580000000706283 100 $a20240215d2023 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 00$aChatbots - The AI-Driven Front-Line Services for Customers /$fEduard Babulak, editor 210 1$aLondon :$cIntechOpen,$d2023. 215 $a1 online resource (104 pages) $cillustrations 311 $a1-83768-931-8 327 $aIntroductory Chapter: Journey to AI Driven Chatbots -- A State-of-the Art Survey on Chatbots Technology Developments and Applications in Primary Healthcare Domain -- Analysis Dialogs and Machine Consciousness -- Multilingual Chatbots to Collect Patient-Reported Outcomes -- Towards Children-Centred Trustworthy Conversational Agents. 330 $aThe provision of high-quality and reliable customer service around the clock is essential to any business today regardless of size or location. The rapid technological advancements in the Internet, computing and artificial intelligence, and humanoid robotics have pushed the edge of research, innovation, and development of smart technologies such as chatbots. This book offers comprehensive and up-to-date information about chatbots, including basic principles, applications, and future technological trends. It is an excellent reference for any businessperson and decision-maker, as well as scholars, researchers, and developers in business, academia, government, and computing and information technology. 606 $aRobotics 615 0$aRobotics. 676 $a629.892 702 $aBabulak$b Eduard 801 0$bNjHacI 801 1$bNjHacl 906 $aBOOK 912 $a9910765547803321 996 $aChatbots - The AI-Driven Front-Line Services for Customers$93654246 997 $aUNINA