LEADER 02917nam 22005053 450 001 9910760489303321 005 20230629224827.0 010 $a1-78639-494-4 010 $a1-78639-493-6 035 $a(CKB)4940000000602970 035 $a(MiAaPQ)EBC6552193 035 $a(Au-PeEL)EBL6552193 035 $a(OCoLC)1224042421 035 $a(NjHacI)994940000000602970 035 $a(EXLCZ)994940000000602970 100 $a20210901d2021 uy 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aTen Steps to Building a Successful Veterinary Practice 210 1$aOxford :$cCAB International,$d2021. 210 4$dİ2021. 215 $a1 online resource (129 pages) 311 $a1-78639-491-X 320 $aIncludes bibliographical references and index. 327 $aPreface -- 1. Step 1: Why? -- 2. Step 2: Your First Time? -- 3. Step 3: Vision, Mission, Values and Culture -- 4. Step 4: How to Define What and Who You Need -- 5. Step 5: Recruitment and Induction -- 6. Step 6: Performance Management and Employee Engagement -- 7. Step 7: Employee Health and Wellbeing -- 8. Step 8: How to Build a Loyal Client Database and Marketing Your Practice -- 9. Step 9: Financial Management -- 10. Step 10: Three Key Strategies to Increase Your Revenue by 25% -- Appendix 1: Organization Plan -- Appendix 2: Values Worksheet -- Appendix 3: Job Description Template -- Appendix 4: Person Specification Template -- Appendix 5: Advert Template -- Appendix 6: Template Application Form -- Appendix 7: Applicant Screening Form -- Appendix 8: Suggested Interview Questionnaire -- Appendix 9: Telephone Interview Questionnaire -- Appendix 10: Reference Request Form -- Appendix 11: Example Induction Checklist -- Appendix 12: Example Appraisal Form -- Appendix 13: Example Performance Development Plan -- Appendix 14: Case Study: How Not to Treat Your People. 330 $aThis book is a down to earth, practical guide and outlines ten simple steps for improving the business performance of veterinary practices: from recruiting, retaining and managing people, to strategy, marketing and sound financial planning. The book provides valuable guidance to new practice owners and managers. 606 $aVeterinary medicine$xPractice 606 $aVeterinary services$xAdministration 606 $aVeterinary medicine$xEconomic aspects 615 0$aVeterinary medicine$xPractice. 615 0$aVeterinary services$xAdministration. 615 0$aVeterinary medicine$xEconomic aspects. 676 $a636.089069 700 $aSneddon$b Wendy$01439315 701 $aThompson$b Ali$01439282 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910760489303321 996 $aTen Steps to Building a Successful Veterinary Practice$93601566 997 $aUNINA