LEADER 04432nam 22006495 450 001 9910298554203321 005 20251113191602.0 010 $a3-319-06453-3 024 7 $a10.1007/978-3-319-06453-6 035 $a(CKB)3710000000129302 035 $a(EBL)1782938 035 $a(SSID)ssj0001268778 035 $a(PQKBManifestationID)11697177 035 $a(PQKBTitleCode)TC0001268778 035 $a(PQKBWorkID)11267963 035 $a(PQKB)11741722 035 $a(MiAaPQ)EBC1782938 035 $a(DE-He213)978-3-319-06453-6 035 $a(PPN)179763636 035 $a(EXLCZ)993710000000129302 100 $a20140613d2014 u| 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aAction-Based Quality Management $eStrategy and Tools for Continuous Improvement /$fedited by Marta Peris-Ortiz, José Álvarez-García 205 $a1st ed. 2014. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2014. 215 $a1 online resource (197 p.) 300 $aDescription based upon print version of record. 311 08$a1-322-13544-4 311 08$a3-319-06452-5 320 $aIncludes bibliographical references at the end of each chapters and index. 327 $aCh 1 Quality Management and Performance in the Hospitality Sector -- Ch 2 TQM as an Action-Based Management Philosophy -- Ch 3 An Application of SERVQUAL Model in Terms of Chaves -- Ch 4 Management by Process -- Ch 5 Eco-Management and Audit Scheme -- Ch 6 The Use of Information on Quality Related Costs in Portuguese Companies -- Ch 7 Process Approach, Quality Management and Key Business Results -- Ch 8 Quality Management Systems and the use of High Involvement Human Resource Management Practice -- Ch 9 Implementing Multiple Management Systems -- Ch 10 Interdependence and Relationship of the Principles and Practices in Total Quality Management -- Ch 11 Student Perception of Quality in Higher Education Institutions -- Ch 12 A New Methodology Based on Genetic Algorithms to Increase Quality and Performance in Currency Markets. 330 $aFeaturing case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management, and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP), and the EFQM excellence model, impacts a firm?s performance, enhances productivity and innovation, and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas. 606 $aStrategic planning 606 $aLeadership 606 $aProduction management 606 $aTechnological innovations 606 $aBusiness Strategy and Leadership 606 $aOperations Management 606 $aInnovation and Technology Management 615 0$aStrategic planning. 615 0$aLeadership. 615 0$aProduction management. 615 0$aTechnological innovations. 615 14$aBusiness Strategy and Leadership. 615 24$aOperations Management. 615 24$aInnovation and Technology Management. 676 $a658.4013 702 $aPeris-Ortiz$b Marta$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aA?lvarez-Garci?a$b Jose?$4edt$4http://id.loc.gov/vocabulary/relators/edt 906 $aBOOK 912 $a9910298554203321 996 $aAction-Based Quality Management$92515873 997 $aUNINA LEADER 03790nam 22006495 450 001 9910741199603321 005 20251230063949.0 010 $a9781461474340 010 $a1461474345 024 7 $a10.1007/978-1-4614-7434-0 035 $a(OCoLC)859664033 035 $a(MiFhGG)GVRL6XJY 035 $a(CKB)3710000000019025 035 $a(MiAaPQ)EBC1466676 035 $a(MiFhGG)9781461474340 035 $a(DE-He213)978-1-4614-7434-0 035 $a(EXLCZ)993710000000019025 100 $a20130916d2013 u| 0 101 0 $aeng 135 $aurun|---uuuua 181 $ctxt 182 $cc 183 $acr 200 10$aComputational Challenges in the Geosciences /$fedited by Clint Dawson, Margot Gerritsen 205 $a1st ed. 2013. 210 1$aNew York, NY :$cSpringer New York :$cImprint: Springer,$d2013. 215 $a1 online resource (ix, 167 pages) $cillustrations (some color) 225 1 $aThe IMA Volumes in Mathematics and its Applications,$x2198-3224 ;$v156 300 $a"This volume is based on the workshop 'Societally Relevant Computing' held at the Institute for Mathematics and Its Applications (IMA) at the University of Minnesota, April 11-15, 2010"--P. v. 300 $a"ISSN: 0940-6573." 311 08$a9781461474333 311 08$a1461474337 320 $aIncludes bibliographical references. 327 $aPhysical and Computational Issues in the Numerical Modeling of Ocean Circulation, R.L. Higdon -- Modeling Hazardous, Free-Surface Geophysical Flows with Depth-Averaged Hyperbolic Systems and Adaptive Numerical Methods, D.L. George -- Real-Time Forecasting and Visualization of Hurricane Waves and Storm Surge using SWAN+ADCIRC and FigureGen, J.C. Dietrich, C.N. Dawson, J.M. Proft, M.T. Howard, G. Wells, J.G. Fleming, R.A. Luettich, Jr., J.J. Westerink, Z. Cobell, M. Vitse, H. Lander, B.O. Blanton, C.M. Szpilka, J.H. Atkinson -- Methane in Surbsurface: Mathematical  Modeling and Computational Challenges, M. Peszynska -- Fast Algorithms for Bayesian Inversion, S. Ambikasaran, A. K. Saibaba, E.F. Darve and P.K. Kitanidis -- Modeling Spatial and Structural Uncertainty in the Subsurface , M. Gerritsen and J. Caers. 330 $aComputational Challenges in the Geosciences addresses a cross-section of grand challenge problems arising in geoscience applications, including groundwater and petroleum reservoir simulation, hurricane storm surge, oceanography, volcanic eruptions and landslides, and tsunamis.  Each of these applications gives rise to complex physical and mathematical models spanning multiple space-time scales, which can only be studied through computer simulation.  The data required by the models is often highly uncertain, and the numerical solution of the models requires sophisticated algorithms which are mathematically accurate, computationally efficient and yet must preserve basic physical properties of the models.  This volume summarizes current methodologies and future research challenges in this broad and important field. . 410 0$aThe IMA Volumes in Mathematics and its Applications,$x2198-3224 ;$v156 606 $aMathematical physics 606 $aClimatology 606 $aGeophysics 606 $aMathematical Physics 606 $aClimate Sciences 606 $aGeophysics 615 0$aMathematical physics. 615 0$aClimatology. 615 0$aGeophysics. 615 14$aMathematical Physics. 615 24$aClimate Sciences. 615 24$aGeophysics. 676 $a550.113 702 $aDawson$b Clinton N. 702 $aGerritsen$b Margot$g(Margot G.), 801 0$bMiFhGG 801 1$bMiFhGG 906 $aBOOK 912 $a9910741199603321 996 $aComputational Challenges in the Geosciences$93554243 997 $aUNINA