LEADER 03740nam 22006135 450 001 9910728940703321 005 20250522173220.0 010 $a9783031316821 010 $a3031316827 024 7 $a10.1007/978-3-031-31682-1 035 $a(MiAaPQ)EBC30585309 035 $a(Au-PeEL)EBL30585309 035 $a(OCoLC)1381711894 035 $a(DE-He213)978-3-031-31682-1 035 $a(PPN)272266647 035 $a(CKB)26846058900041 035 $a(EXLCZ)9926846058900041 100 $a20230605d2023 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aDigital Transformation of the Hotel Industry $eTheories, Practices, and Global Challenges /$fedited by Jorge Marques, Rui Pedro Marques 205 $a1st ed. 2023. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2023. 215 $a1 online resource (272 pages) 225 1 $aTourism, Hospitality & Event Management,$x2510-5000 311 08$aPrint version: Marques, Jorge Digital Transformation of the Hotel Industry Cham : Springer International Publishing AG,c2023 9783031316814 327 $aPreface -- Editorial Advisory Board and Reviewers -- Chapter 1 Trends in the Hospitality Industry: A Global Perspective -- Chapter 2 Innovative Technology Applications in Hotel Business -- Chapter 3 Does Virtual Hotel Shifting Realities or Just Daydreaming? A Wake-up Call -- Chapter 4 Selecting Robots to Take Over Tasks in Hospitality Settings: Joining Two Research Fields -- Chapter 5 Mapping Research Trends on Smart Tourism: A Bibliometric Analysis -- Chapter 6 Big Data in Hotel Companies: A Systematic Literature Review -- Chapter 7 Communication Factors to Increase Awareness and Sales in the Hotel Industry Versus Search Platforms -- Chapter 8 Social Media Research in the Hotel Industry: A Bibliometric Analysis -- Chapter 9 Digital Transformation in Hospitality: Identifying Customer Satisfaction Based on Online Guest's Ratings -- Chapter 10 Influence of social Networks on the Choice and Promotion of a Tourist Destination -- Chapter 11 Digital Transformation in the Hotel Industry: Shapingthe Challenges and Opportunities by the Case of Five-Star Hotels in Bulgaria -- Chapter 12 Changing the Rules of the Hotel Business ? The Case of CitizenM?s Digital Business Model Disruption -- Chapter 13 Leading Digital Transformation in Tourism and Hospitality. 330 $aThe hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Technological development and adaptation to the digital era have been one of the greatest challenges for hotels. This book aims to fill the gap in the literature in this specific area of the tourism sector and contribute to a better understanding of trends and challenges in the hotel industry on a global scale. 410 0$aTourism, Hospitality & Event Management,$x2510-5000 606 $aTourism 606 $aManagement 606 $aBusiness information services 606 $aTourism Management 606 $aIT in Business 606 $aTourism Economics 615 0$aTourism. 615 0$aManagement. 615 0$aBusiness information services. 615 14$aTourism Management. 615 24$aIT in Business. 615 24$aTourism Economics. 676 $a338.4764794 700 $aMarques$b Jorge$01367101 701 $aMarques$b Rui Pedro$01367102 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910728940703321 996 $aDigital Transformation of the Hotel Industry$93389837 997 $aUNINA