LEADER 03619nam 22005775 450 001 9910728928703321 005 20230607132904.0 010 $a3-031-30089-0 024 7 $a10.1007/978-3-031-30089-9 035 $a(MiAaPQ)EBC30589497 035 $a(Au-PeEL)EBL30589497 035 $a(DE-He213)978-3-031-30089-9 035 $a(PPN)272263494 035 $a(CKB)26869081400041 035 $a(EXLCZ)9926869081400041 100 $a20230607d2023 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aVirtual and Innovative Quality Management Across the Value Chain $eIndustry Insights, Case Studies and Best Practices /$fby Marc Helmold 205 $a1st ed. 2023. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2023. 215 $a1 online resource (230 pages) 225 1 $aManagement for Professionals,$x2192-810X 311 08$aPrint version: Helmold, Marc Virtual and Innovative Quality Management Across the Value Chain Cham : Springer International Publishing AG,c2023 9783031300882 327 $a1. Quality Management (QM) -- 2. Integrated Management Systems (IMS) -- 3. Extended Reality (XR) in QM -- 4. Total Quality Management (TQM) -- 5. History and Evolution in Quality Management (QM) -- 6. Quality Management as Part of the Corporate Strategy -- 7. Audits and Quality Management Systems (QMS) -- 8. Quality Excellence Models -- 9. Cost of Quality (COQ) -- 10. 5S Concept in Quality Management -- 11. Lean Production as Part of QM -- 12. Quality Management on the Supply Side -- 13. Quality Management on the Demand Side -- 14. Leadership in Quality Management -- 15. Transformation and Change Management in QM -- 16. Envoronmental Social Governance (ESG) and Norms as Part of Quality Management -- 17. Negotiations in QM -- 18. Problem-Solving, Process and Idea Creation Tools -- 19. Creativity Tools in QM -- 20. IT based QM -- 21. Future Outlook and Trends in QM. 330 $aThis book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best practices in performance, particularly in the production, trading, service, and information industries. It explores such topics as integrated management systems (IMS), extended reality, artificial intelligence, and environmental social governance (ESG). Industry examples and case studies are used to reveal the diversity of opportunities for QM methodologies and principles. This book is an ideal guide for professionals and practitioners who wish to incorporate QM concepts to achieve a competitive advantage across all business functions. 410 0$aManagement for Professionals,$x2192-810X 606 $aBusiness logistics 606 $aIndustries 606 $aProduction management 606 $aSupply Chain Management 606 $aIndustries 606 $aProduction 615 0$aBusiness logistics. 615 0$aIndustries. 615 0$aProduction management. 615 14$aSupply Chain Management. 615 24$aIndustries. 615 24$aProduction . 676 $a658.4013 700 $aHelmold$b Marc$0854108 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910728928703321 996 $aVirtual and Innovative Quality Management Across the Value Chain$93387788 997 $aUNINA