LEADER 02752nam 2200661 a 450 001 9910719617403321 005 20241120174802.0 010 $a9781283992589 010 $a1283992582 010 $a9780857934994 010 $a0857934996 035 $a(CKB)2670000000329987 035 $a(EBL)1119679 035 $a(OCoLC)827208104 035 $a(SSID)ssj0000971295 035 $a(PQKBManifestationID)11520390 035 $a(PQKBTitleCode)TC0000971295 035 $a(PQKBWorkID)10939422 035 $a(PQKB)11605762 035 $a(UtOrBLW)9780857934994 035 $a(MiAaPQ)EBC1119679 035 $a(UtOrBLW)eep9780857934994 035 $a(EXLCZ)992670000000329987 100 $a20120817d2013 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aGrowing the productivity of government services /$fPatrick Dunleavy, Leandro Carrera 210 $aNorthampton, Mass. $cE. Elgar Pub.$d2013 215 $a1 online resource (384 p.) 300 $aDescription based upon print version of record. 311 08$a9780857934987 311 08$a0857934988 320 $aIncludes bibliographical references and index. 327 $apt. I. Nationally provided government services -- pt. II. Analysing decentralized government -- pt. III. Sustainable increases in productivity. 330 $aProductivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn. 606 $aGovernment productivity$zGreat Britain 606 $aOrganizational effectiveness$zGreat Britain 606 $aAdministrative agencies$zGreat Britain$xManagement 608 $aElectronic books.$2lcsh 615 0$aGovernment productivity 615 0$aOrganizational effectiveness 615 0$aAdministrative agencies$xManagement. 676 $a352.375 676 $a352.3750941 676 $a352.3750941 700 $aDunleavy$b Patrick$0128639 701 $aCarrera$b Leandro$0522729 712 02$aEdward Elgar Publishing. 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910719617403321 996 $aGrowing the productivity of government services$9825761 997 $aUNINA