LEADER 02573oam 2200457 450 001 9910715324903321 005 20210305081042.0 035 $a(CKB)5470000002510788 035 $a(OCoLC)1239746905 035 $a(EXLCZ)995470000002510788 100 $a20210225d2014 ua 0 101 0 $aeng 135 $aurmn||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aNational Change of Address Program $eaudit report /$fOffice of the Inspector General, United States Postal Service 210 1$aArlington, VA :$cOffice of the Inspector General, United States Postal Service,$d[2014] 215 $a1 online resource (30 pages) $ccolor illustrations, color maps 300 $aSome of report is redacted. 300 $a"September 24, 2014" 300 $a"Report number IT-AR-14-010" 320 $aIncludes bibliographical references. 330 $a"More than 40 million Americans change their addresses annually and submit change of address (COA) orders to the U.S. Postal Service. Customers can submit orders electronically through the Internet or submit hard copy orders through the mail or at a Post Office retail counter. The Postal Service provides COA information for a fee through National Change of Address Linkage (NCOALink) to licensees who facilitate relationships with business mailers. NCOALink is an application containing about 160 million COA records. The Postal Service requires licensees and their customers to complete a Processing Acknowledgment Form (acknowledgement form) to comply with the Privacy Act of 1974 and document the companies' intended use of the data. Our objectives were to determine whether security controls over the COA manual process and NCOALink data adequately protect the confidentiality and integrity of customer data and identify potential solutions for improving the Postal Service's acknowledgement form process."--Page 1 517 $aNational Change of Address Program 606 $aStreet addresses$xGovernment policy$zUnited States 606 $aConfidential communications$zUnited States 606 $aPostal service$zUnited States 606 $aComputer security$zUnited States 615 0$aStreet addresses$xGovernment policy 615 0$aConfidential communications 615 0$aPostal service 615 0$aComputer security 801 0$bSTF 801 1$bSTF 801 2$bOCLCO 801 2$bGPO 906 $aBOOK 912 $a9910715324903321 996 $aNational Change of Address Program$93544344 997 $aUNINA