LEADER 01392aam 2200409I 450 001 9910710276903321 005 20160121100809.0 024 8 $aGOVPUB-C13-91b6b67d1e8d696dc97b5af979fd8307 035 $a(CKB)5470000002476515 035 $a(OCoLC)935499691 035 $a(EXLCZ)995470000002476515 100 $a20160121d1981 ua 0 101 0 $aeng 181 $2rdacontent 182 $2rdamedia 183 $2rdacarrier 200 10$aPassive/hybrid solar components - An approach to standard thermal test methods /$fM. E. McCabe; W. Ducas; M. J. Orloski; K. N. Decorte 210 1$aGaithersburg, MD :$cU.S. Dept. of Commerce, National Institute of Standards and Technology,$d1981. 215 $a1 online resource 225 1 $aNBSIR ;$v81-2300 300 $a1981. 300 $aContributed record: Metadata reviewed, not verified. Some fields updated by batch processes. 300 $aTitle from PDF title page. 320 $aIncludes bibliographical references. 700 $aMcCabe$b M. E$01393540 701 $aDecorte$b K. N$01397808 701 $aDucas$b W$01397809 701 $aMcCabe$b M. E$01393540 701 $aOrloski$b M. J$01397810 712 02$aUnited States.$bNational Bureau of Standards. 801 0$bNBS 801 1$bNBS 801 2$bGPO 906 $aBOOK 912 $a9910710276903321 996 $aPassive$93459990 997 $aUNINA LEADER 04272nam 2200673 450 001 9910808663103321 005 20200520144314.0 010 $a1-299-46848-9 010 $a1-84928-457-1 035 $a(CKB)2550000001019506 035 $a(EBL)1186311 035 $a(OCoLC)843642493 035 $a(SSID)ssj0001169288 035 $a(PQKBManifestationID)11635502 035 $a(PQKBTitleCode)TC0001169288 035 $a(PQKBWorkID)11153180 035 $a(PQKB)10603638 035 $a(Au-PeEL)EBL1186311 035 $a(CaPaEBR)ebr10772218 035 $a(CaONFJC)MIL478098 035 $a(OCoLC)884811469 035 $a(CaSebORM)9781849284585 035 $a(MiAaPQ)EBC1186311 035 $a(EXLCZ)992550000001019506 100 $a20130601d2013 uy 0 101 0 $aeng 135 $aurunu||||| 181 $ctxt 182 $cc 183 $acr 200 10$aTen steps to ITSM success $ea practitioner's guide to enterprise IT transformation /$fAngelo Esposito, Timothy Rogers 205 $a1st edition 210 1$aEly, Cambridgeshire :$cIT Governance Publishing,$d2013. 215 $a1 online resource (291 p.) 300 $aDescription based upon print version of record. 311 $a1-84928-458-X 311 $a1-84928-456-3 320 $aIncludes bibliographical references. 327 $aCover; Title; Copyright; Foreword; Preface; About the Authors; Acknowledgments; Contents; Introduction; Who should read this book?; Chapter 1: Setting the Stage; Your Business Plan is done - now what?; Chapter 2: Inventory the Current Service Offering; Chapter 3: Validate the Current Service Model; Chapter 4: Establish an ITSM Steering Committee; Chapter 5: Define the Ideal Target State; Chapter 6: Create the IT Strategic and Tactical Plans; Vision and Mission Analysis; External environment; Industry environment; Internal Analysis, Culture and climate, Resources; Financial Analysis; SWOT 327 $aChoice Action Plan; Roadmap; Chapter 7: Define Organizational Roles and Responsibilities; RACI chart and variations; Organizational change management; Chapter 8: Standardized Development Approach; The first tier; The second tier; The third tier; The fourth tier; Execution: Integrated Process Development Teams; Tools; Process Development Lifecycle; Chapter 9: Strategy and Planning; Strategy; Planning; Chapter 10: Logical and Physical Design; Logical Design; Suggested checkpoint; Physical Design; Chapter 11: Build and Test; Chapter 12: Conduct Service and Process Health Assessment 327 $aProcess Goals and Objectives Process Ownership; Process Repeatability; Roles and Responsibilities; Policy, Plans and Procedures; Process Performance Management; Operational Solutions Planning; Knowledge Transfer and Documentation; Chapter 13: Analysis and Deployment; Analysis and next steps; Deployment; Chapter 14: Operation and Sustainment; Operation and Sustainment; Chapter 15: Balanced Scorecard and Continual Improvement; IT Balanced Scorecard; Continual Improvement; Chapter 16: Putting it all Together; What now?; Monday morning, 9:00 a.m; Appendix A: Business Plan Template; References 327 $aITG Resources 330 $aTen Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT Directors and C-suite executives looking to transform the role of IT into a value-creating business partner, to establish a service management culture, and to drive improvements in their respective organizations. 606 $aBusiness enterprises$xInformation technology$xManagement 606 $aInformation technology$xManagement 606 $aOrganizational change$xManagement 615 0$aBusiness enterprises$xInformation technology$xManagement. 615 0$aInformation technology$xManagement. 615 0$aOrganizational change$xManagement. 676 $a658.05 700 $aEsposito$b Angelo$0272765 701 $aRogers$b Timothy$0167788 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910808663103321 996 $aTen steps to ITSM success$93938216 997 $aUNINA LEADER 02333oam 2200553zu 450 001 9910154336003321 005 20210731015532.0 035 $a(CKB)2560000000300810 035 $a(SSID)ssj0001225821 035 $a(PQKBManifestationID)11802806 035 $a(PQKBTitleCode)TC0001225821 035 $a(PQKBWorkID)11270086 035 $a(PQKB)10303617 035 $a(StDuBDS)EDZ0000245722 035 $a(MiAaPQ)EBC4842596 035 $a(EXLCZ)992560000000300810 100 $a20160829d2014 uy 101 0 $aeng 135 $aur||||||||||| 181 $ctxt 182 $cc 183 $acr 200 12$aA prophet like Moses : prophecy, law, and Israelite religion 210 1$aNew York, NY :$cOxford University Press,$d2014. 215 $a1 online resource 300 $aBibliographic Level Mode of Issuance: Monograph 311 08$a0-19-933645-8 311 08$a0-19-938358-8 320 $aIncludes bibliographical references and index. 330 8 $a'A Prophet Like Moses' addresses two of the oldest and most persistent problems in biblical studies: the relationship between prophecy and law in the Hebrew Bible and the utility of the Documentary Hypothesis for understanding Israelite religion. 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