LEADER 02001oam 2200493 450 001 9910707729003321 005 20170425131710.0 035 $a(CKB)5470000002467261 035 $a(OCoLC)962752084 035 $a(EXLCZ)995470000002467261 100 $a20161116d2016 ua 0 101 0 $aeng 135 $aurbn||||a|||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aCustomer service and billing practices in the cable and satellite television industry $ehearing before the Permanent Subcommittee on Investigations of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Fourteenth Congress, second session, June 23, 2016 210 1$aWashington :$cU.S. Government Publishing Office,$d2016. 215 $a1 online resource (iii, 217 pages) $cillustrations 225 1 $aS. hrg. ;$v114-409 300 $aPaper version available for sale by the Superintendent of Documents, United States Government Publishing Office. 320 $aIncludes bibliographical references. 517 $aCustomer service and billing practices in the cable and satellite television industry 606 $aCable television$xCustomer services$zUnited States 606 $aDirect broadcast satellite television$xCustomer services$zUnited States 606 $aUser charges$zUnited States 606 $aRebates$zUnited States 606 $aCompetition$zUnited States 608 $aLegislative hearings.$2lcgft 615 0$aCable television$xCustomer services 615 0$aDirect broadcast satellite television$xCustomer services 615 0$aUser charges 615 0$aRebates 615 0$aCompetition 801 0$bGPO 801 1$bGPO 801 2$bGPO 801 2$bCUT 801 2$bAZP 801 2$bGPO 906 $aBOOK 912 $a9910707729003321 996 $aCustomer service and billing practices in the cable and satellite television industry$93472422 997 $aUNINA