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035   $a(CKB)5470000002454068
035   $a(OCoLC)999400144
035   $a(EXLCZ)995470000002454068
100   $a20170804j199808    ua             0
101 0 $aeng
135   $aurbn|||||||||
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 10$aImproving customer satisfaction in an R & D environment /$fAnita Alexander, Y.H. Andrew Liou
210  1$aCleveland, Ohio :$cNational Aeronautics and Space Administration, Lewis Research Center,$dAugust 1998.
215   $a1 online resource (13 pages) $cillustrations
225 1 $aNASA/TM ;$v1998-208494
300   $a"August 1998."
300   $a"Prepared for the Electrical Insulation and Dielectric Phenomena sponsored by the Institute of Electrical and Electronics Engineers, Atlanta, Georgia, October 25-28, 1998."
300   $a"Performing organization: National Aeronautics and Space Administration, Lewis Research Center"--Report documentation page.
320   $aIncludes bibliographical references (page 13).
517 3 $aImproving customer satisfaction in an R and D environment
606   $aSupport systems$2nasat
606   $aQuality control$2nasat
606   $aManagement systems$2nasat
606   $aManagement planning$2nasat
615  7$aSupport systems.
615  7$aQuality control.
615  7$aManagement systems.
615  7$aManagement planning.
700   $aAlexander$b Anita$01420343
702   $aLious$b Y. H. Andrew
712 02$aLewis Research Center,
801  0$bGPO
801  1$bGPO
906   $aBOOK
912   $a9910705835103321
996   $aImproving customer satisfaction in an R & D environment$93537893
997   $aUNINA