LEADER 01274nam  2200349   450 
001 9910705359303321
005 20140529134830.0
035   $a(CKB)5470000002449783
035   $a(OCoLC)880676455
035   $a(OCoLC)995470000002449783
035   $a(EXLCZ)995470000002449783
100   $a20140529d2013      ua             0
101 0 $aeng
135   $aurmn|||||||||
181   $2rdacontent
182   $2rdamedia
183   $2rdacarrier
200 10$aControls and oversight needed to improve administration of EPA's customer service lines /$fU.S. Environmental Protection Agency, Office of the Inspector General
210  1$a[Washington, D.C.] :$cU.S. Environmental Protection Agency, Office of Inspector General,$d2013.
215   $a1 online resource (40 pages)
225 1 $aReport ;$v13-P-0432
300   $aTitle from title screen (viewed May 29, 2014).
300   $a"September 26, 2013."
300   $aAccompanied by summary report with title: At a glance.
606   $aCustomer services$zUnited States
615  0$aCustomer services
801  0$bGPO
801  1$bGPO
906   $aBOOK
912   $a9910705359303321
996   $aControls and oversight needed to improve administration of EPA's customer service lines$93274934
997   $aUNINA