LEADER 01231nam 2200361 a 450 001 9910703220503321 005 20111220073022.0 035 $a(CKB)4970000000057388 035 $a(OCoLC)768812564 035 $a(EXLCZ)994970000000057388 100 $a20111220d2011 ua 0 101 0 $aeng 135 $aurmn||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aU.S. Postal Service$b[electronic resource] $email trends highlight need to fundamentally change business model /$f[Phillip R. Herr] 210 1$aWashington, DC :$cU.S. Govt. Accountability Office,$d[2011] 215 $a1 online resource (5 unnumbered pages) $ccolor illustrations 300 $aTitle from PDF title screen (viewed Dec. 6, 2011). 300 $a"October 14, 2011." 300 $a"GAO-12-159SP." 517 $aU.s. Postal Service 606 $aPostal service$zUnited States$xPlanning 615 0$aPostal service$xPlanning. 700 $aHerr$b Phillip$01386377 712 02$aUnited States.$bGovernment Accountability Office. 801 0$bGPO 801 1$bGPO 906 $aDOCUMENT 912 $a9910703220503321 996 $aU.S. Postal Service$93435270 997 $aUNINA