LEADER 02119oam 2200541Ia 450 001 9910702230703321 005 20121102154405.0 035 $a(CKB)5470000002425844 035 $a(OCoLC)815785501 035 $a(EXLCZ)995470000002425844 100 $a20121102d1989 ua 0 101 0 $aeng 135 $aurbn||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aDesign and calibration of the mixing layer and wind tunnel$b[electronic resource] /$fby James H. Bell and Rabindra D. Mehta 210 1$a[Stanford, CA] :$cJoint Institute for Aeronautics and Acoustics, National Aeronautics and Space Administration, Ames Research Center, Stanford University,$d[1989] 215 $a1 online resource (20 pages, 14 unnumbered pages) $cillustrations 225 1 $a[NASA contractor report ;$vNASA-CR-185472] 225 1 $aJIAA-TR ;$v89 300 $aTitle from title screen (viewed on Nov. 2, 2012). 300 $a"May 1989." 300 $aAt head of title: Joint Institute for Aeronautics and Acoustics, National Aeronautics and Space Administration, Ames Research Center, Stanford University. 320 $aIncludes bibliographical references (pages 18-20). 606 $aEquipment specifications$2nasat 606 $aFlow distribution$2nasat 606 $aMixing layers (fluids)$2nasat 606 $aShear layers$2nasat 606 $aWind tunnel apparatus$2nasat 606 $aWind tunnels$2nasat 615 7$aEquipment specifications. 615 7$aFlow distribution. 615 7$aMixing layers (fluids) 615 7$aShear layers. 615 7$aWind tunnel apparatus. 615 7$aWind tunnels. 700 $aBell$b James H$01413319 701 $aMehta$b R. D$01413320 712 02$aUnited States.$bNational Aeronautics and Space Administration. 712 02$aJoint Institute for Aeronautics and Acoustics. 801 0$bGPO 801 1$bGPO 801 2$bGPO 906 $aBOOK 912 $a9910702230703321 996 $aDesign and calibration of the mixing layer and wind tunnel$93509437 997 $aUNINA LEADER 03127nam 2200685 450 001 9910819553603321 005 20230125193739.0 010 $a1-60649-545-3 035 $a(CKB)2550000001166067 035 $a(EBL)1565905 035 $a(OCoLC)864382092 035 $a(SSID)ssj0001209200 035 $a(PQKBManifestationID)11795909 035 $a(PQKBTitleCode)TC0001209200 035 $a(PQKBWorkID)11170636 035 $a(PQKB)11116669 035 $a(OCoLC)867482182 035 $a(CaBNVSL)swl00402999 035 $a(Au-PeEL)EBL1565905 035 $a(CaPaEBR)ebr10821750 035 $a(CaONFJC)MIL547335 035 $a(CaSebORM)9781606495452 035 $a(MiAaPQ)EBC1565905 035 $a(EXLCZ)992550000001166067 100 $a20140104d2014 fy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aAchieving service excellence $emaximizing enterprise performance through innovation and technology /$fC.M. Chang 205 $aFirst edition. 210 1$aNew York, New York (222 East 46th Street, New York, NY 10017) :$cBusiness Expert Press,$d2014. 215 $a1 online resource (148 p.) 225 1 $aService systems and innovations in business and society collection,$x2326-2699 300 $aPart of: 2014 digital library. 311 $a1-60649-544-5 311 $a1-306-16084-7 320 $aIncludes bibliographical references (pages 121-126) and index. 327 $aPreface -- 1. Service growth -- 2. Strategic differentiation -- 3. Operational excellence -- 4. Take charge, conclusions -- Notes -- References -- Index. 330 3 $aAs the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services, namely, enhancing the strategic differentiation and operational excellence of their service enterprises; obviously, these executives and their employees need to develop the knowledge and skills required to achieve such success. This book discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue, how to justify projects financially, how to manage the development projects for innovative services, how to reach out to customers, and how to offer them superior service support. 410 0$a2014 digital library. 410 0$aService systems and innovations in business and society collection.$x2326-2699. 606 $aService industries 610 $astrategic differentiation 610 $aoperational excellence 610 $aservice excellence 610 $aengineers and service professionals 610 $askills and knowledge 610 $ainnovation and technology 615 0$aService industries. 676 $a338.4 700 $aChang$b C. M$g(Ching Ming),$f1935-$0522024 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910819553603321 996 $aAchieving service excellence$94061634 997 $aUNINA